Brand Ambassador - Retail Sales & Customer Experience

New Balance; Portsmouth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive working environments across.

Generous staff discount

Project involvement across Europe

Flexible uniform package

Job summary

New Balance is hiring associates to engage, excite, educate and entertain customers in our Portsmouth store, delivering an outstanding in-store experience from the moment they enter.

Join a growing brand with development opportunities, a supportive team, and benefits like staff discounts and a bonus scheme; be part of a European retail network and help drive sales while upholding our standards and policies.

Qualifications

• Customer-oriented attitude with focus on satisfaction.
• Ability to perform basic maths and operate in a retail environment.
• Strong communication skills and teamwork.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction through end-to-end journey.
• Help maintain a commercially focused store following guidelines.
• Adhere to company policies and procedures.
• Maintain health, safety and environmental standards in store.
• Perform other duties as required by management.

Skills

Team Player

Customer service

Retail & sales

Learnability

Communication

Flexible schedule

Job description

New Balance is hiring associates to engage, excite, educate and entertain customers in our Portsmouth store, delivering an outstanding in-store experience from the moment they enter.

Join a growing brand with development opportunities, a supportive team, and benefits like staff discounts and a bonus scheme; be part of a European retail network and help drive sales while upholding our standards and policies.