Retail Brand Ambassador — Customer Experience Pro

New Balance; Bicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Generous staff discount

Flexible uniform package

Job summary

New Balance in the United Kingdom is seeking enthusiastic retail associates to engage, educate and entertain customers from the moment they walk through the door. You will represent the brand, deliver a high-energy shopping experience, and drive sales through excellent service.

Join a team that values inclusivity, great development opportunities and a supportive environment. A passion for retail, strong communication, and flexibility to work weekends and holidays are essential to succeed, with

Qualifications

• Team player with strong customer service skills.
• Ability to learn quickly and adapt to retail operations.
• Excellent communication and interpersonal skills.
• Flexible to work weekends and holidays.
• Passion for retail and sales and the New Balance brand.

Responsibilities

• Achieve personal KPIs and contribute to store performance.
• Deliver total customer satisfaction from entry to departure.
• Help maintain a commercially driven store following company guidelines.
• Adhere to health, safety and environmental standards in store.
• Support management and perform other duties as required.

Skills

Team Player

Customer service

Retail and sales

Desire to learn

Communication skills

Flexible schedule

Job description

New Balance in the United Kingdom is seeking enthusiastic retail associates to engage, educate and entertain customers from the moment they walk through the door. You will represent the brand, deliver a high-energy shopping experience, and drive sales through excellent service.

Join a team that values inclusivity, great development opportunities and a supportive environment. A passion for retail, strong communication, and flexibility to work weekends and holidays are essential to succeed, with