Brand Ambassador & Customer Experience Associate

New Balance; Bridgend; Sur place; GBP 16 000 - 21 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Retail Bonus Scheme

Staff discount

Great development opportunities

Flexible uniform package

Inclusive European locations

Résumé du poste

New Balance in Wales seeks enthusiastic retail associates to engage, educate and entertain customers from entry to exit. You will be a brand ambassador, delivering outstanding service while hitting personal KPIs in a busy store environment.

You’ll need a passion for retail and sales, excellent communication, and a flexible schedule including weekends. The role offers development opportunities and generous staff discounts as part of a supportive European team.

Qualifications

• Experience in customer service is preferred.
• Strong communication and maths skills are important.
• Passion for retail and being a brand ambassador.
• Willingness to learn and adapt in a busy store environment.
• Flexibility to work weekends and holidays.
• Ability to follow store procedures and policies.

Responsabilités

• Achieve personal KPIs and contribute to overall store performance.
• Deliver total customer satisfaction through the end-to-end journey.
• Help keep the store commercially aligned with company guidelines.
• Adhere to policies and procedures.
• Maintain health, safety and environmental standards in store.
• Perform other duties as required by management.

Connaissances

Team player

Customer service

Retail passion

Desire to learn

Maths basics

Communication

Flexible schedule

Description du poste

New Balance in Wales seeks enthusiastic retail associates to engage, educate and entertain customers from entry to exit. You will be a brand ambassador, delivering outstanding service while hitting personal KPIs in a busy store environment.

You’ll need a passion for retail and sales, excellent communication, and a flexible schedule including weekends. The role offers development opportunities and generous staff discounts as part of a supportive European team.