Brand Ambassador Lead for Retail Sales & Service

The Estée Lauder Companies; Newport; Vor Ort; GBP 22.000 - 30.000; Vollzeit

Zusammenfassung

The Estée Lauder Companies is seeking a Counter Lead to support the Brand in driving sales turnover and market share while staying customer-focused. You will reflect a credible Brand image, maximise sales through outstanding service, and ensure retail standards.

Plan local marketing and events in line with retailer activity, deliver a zero-complaints culture, and act as an ambassador for the Brand, strengthening its presence across Newport.

Qualifikationen

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Aufgaben

• Drive sales turnover and market share while remaining consumer focused.
• Plan local marketing and events aligned to retailer activity.
• Deliver excellent customer service and retail standards.
• Manage refunds and complaints per guidelines.
• Use digital tools to keep knowledge up to date.
• Recruit and retain a loyal consumer base.

Kenntnisse

Effective communication

Organisation

Prioritisation

Self-development

Commercial awareness

Jobbeschreibung

The Estée Lauder Companies is seeking a Counter Lead to support the Brand in driving sales turnover and market share while staying customer-focused. You will reflect a credible Brand image, maximise sales through outstanding service, and ensure retail standards.

Plan local marketing and events in line with retailer activity, deliver a zero-complaints culture, and act as an ambassador for the Brand, strengthening its presence across Newport.