Branch Operations Manager

Balazs; Manchester; Remote; GBP 45,000 - 65,000; Full time

Job summary

Air Liquide seeks a Branch Operations Manager for its Manchester site. You will direct daily operations, manage sales activities, and lead a high-performing team to deliver excellent customer service while maintaining safety, compliance, and efficient stock control.

Your leadership will drive profitability and ensure high standards across delivery and yard operations. You will coordinate with sales and plant management, manage schedules and KPI tracking, and uphold road transport regulations.

Qualifications

• Experienced leader with a track record in distribution environments.
• Excellent communication skills to lead and motivate others.
• Experience in distribution planning and order scheduling.
• Knowledge of health and safety requirements (HASAW Act).
• ISO9002 knowledge is desirable; training will be provided.
• Ability to work in a fast-paced environment while maintaining customer satisfaction.
• Full, clean driving licence.
• Forklift licence is desirable.
• Knowledge of administrative procedures and systems.
• Good telephone manners.

Responsibilities

• Direct and coordinate all daily branch operations and sales activities.
• Ensure safety, compliance, and adherence to road transport legislation.
• Drive branch profitability and deliver exceptional customer service.
• Manage staff schedules, roles, and KPI recording.
• Oversee stock control, cash handling, and vehicle safety.
• Collaborate with sales and plant management to achieve targets.

Skills

Leadership

Team leadership

Communication

Distribution planning

Order scheduling

Health and safety (HASAW)

Driving licence

Cash handling

Tools

Stock control system

Warehouse management system

Job description

## Branch Operations ManagerApply: United Kingdom, Irlam: Full time: Posted Today: R10101087Air Liquide is a global leader in the gas industry not by chance, but through our constant advances in the technological field. So when it comes to recruiting great people to join our business we take it seriously. We believe our talented people and their passion for our Business is what brings success to our group. Working at Air Liquide UK means having opportunities to evolve in an environment that actively promotes and encourages its people, recognises expertise, and offers genuine opportunities that provide colleagues with autonomy and accountability. We believe our people are the cornerstone of our Company as such we care about the development and growth of our people and teams as much as the development and growth of our business. \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_**How will you CONTRIBUTE and GROW?**Air Liquide is seeking an experienced Branch Operations Manager for our site in Manchester. The Branch Operations Manager directs, plans, and coordinates all daily operational and sales activities for the branch. This role is responsible for driving branch profitability, maintaining and driving safety standards, delivering exceptional customer service, and leading a high-performing team.* Direct and coordinate activities of the branch concerned with the sale & distribution of gas & hardgoods including both stores & yard activities* To abide by the current Safety, Health and Environment policy giving priority to the safety of employees, customers, visitors & contractors at all times.* Deliver exceptional customer experience, with a passion and enthusiasm for driving to improve customer satisfaction wherever possible.* Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine opportunities for efficiencies and program improvement.* Management of team, preparing work schedules & assigning specific duties.* Responsible for ensuring compliance to processes & legal obligations including road transport legislation* Management & responsibility for delivery vehicles including road safety & load security* Responsible for the recording of KPI’s & branch related metrics* Drive employee engagement. Lead and develop team to create a “One Team” atmosphere.* Work alongside the Sales team to help to achieve the Company’s sales and profit targets.* Working with the Plant Manager where appropriate* Satisfactory operation of the Company’s purchasing and stock control system.* Be instrumental in accurate and timely stock counts.* Monitor the safekeeping of cash on the premises, with regards to cash sales ensure that the cash book balances at all times**.** \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_**Are you a MATCH?**The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others. We also look for:* Demonstrated experience in leading and coaching others in a management or supervisory position.* Strong experience in distribution planning and order scheduling.* A working knowledge of the health and safety requirements of the HASAW Act.* Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given.* Knowledge of ISO9002 is desirable but not essential as training will be given.* Demonstrated ability of working within a fast paced environment, maintaining high levels of customer satisfaction* A full, clean driving licence.* Forklift licence is desirable but not essential.* Knowledge of administrative procedures and systems.* Good telephone manner.