Branch Operations Manager

GB10193-MESUK Air Liquide UK Limited; Manchester; On-site; GBP 42,000 - 54,000; Full time

Job summary

Air Liquide UK Limited in Manchester is seeking an experienced Branch Operations Manager to direct daily branch activities, drive profitability, maintain safety standards and lead a high-performing team. You will oversee sales and distribution of gas and hardgoods, manage KPIs, schedules, and compliance with road transport legislation, while building an engaged, One Team culture.

A full, clean driving licence is required; forklift licence is desirable, with strong leadership and customer service

Qualifications

• Experience leading and coaching others in a management or supervisory role.
• Strong distribution planning and order scheduling knowledge.
• Understanding of HASAW Act health and safety requirements.
• Experience with driving compliance and vehicle safety.

Responsibilities

• Direct and coordinate branch activities for sale & distribution of gas & hardgoods.
• Abide by Safety, Health and Environment policy to protect employees and customers.
• Deliver exceptional customer experience and drive satisfaction improvements.
• Review financial statements, sales and activity reports to identify efficiencies.
• Manage team, create work schedules and assign duties.
• Ensure compliance with processes & road transport legislation.
• Oversee delivery vehicles including road safety & load security.
• Record KPIs and branch-related metrics; monitor stock counts.

Skills

Leadership

Distribution planning

Health & safety

Driving licence

Forklift licence

Job description

Air Liquide is a global leader in the gas industry not by chance, but through our constant advances in the technological field. So when it comes to recruiting great people to join our business we take it seriously. We believe our talented people and their passion for our Business is what brings success to our group. Working at Air Liquide UK means having opportunities to evolve in an environment that actively promotes and encourages its people, recognises expertise, and offers genuine opportunities that provide colleagues with autonomy and accountability. We believe our people are the cornerstone of our Company as such we care about the development and growth of our people and teams as much as the development and growth of our business.

How will you CONTRIBUTE and GROW?

Air Liquide is seeking an experienced Branch Operations Manager for our site in Manchester. The Branch Operations Manager directs, plans, and coordinates all daily operational and sales activities for the branch. This role is responsible for driving branch profitability, maintaining and driving safety standards, delivering exceptional customer service, and leading a high-performing team.

• Direct and coordinate activities of the branch concerned with the sale & distribution of gas & hardgoods including both stores & yard activities.
• To abide by the current Safety, Health and Environment policy giving priority to the safety of employees, customers, visitors & contractors at all times.
• Deliver exceptional customer experience, with a passion and enthusiasm for driving to improve customer satisfaction wherever possible.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine opportunities for efficiencies and program improvement.
• Management of team, preparing work schedules & assigning specific duties.
• Responsible for ensuring compliance to processes & legal obligations including road transport legislation.
• Management & responsibility for delivery vehicles including road safety & load security.
• Responsible for the recording of KPI’s & branch related metrics.
• Drive employee engagement.
• Lead and develop team to create a “One Team” atmosphere.
• Work alongside the Sales team to help to achieve the Company’s sales and profit targets.
• Working with the Plant Manager where appropriate.
• Satisfactory operation of the Company’s purchasing and stock control system.
• Be instrumental in accurate and timely stock counts.
• Monitor the safekeeping of cash on the premises, with regards to cash sales ensure that the cash book balances at all times.

Are you a MATCH?

The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others. We also look for:

• Demonstrated experience in leading and coaching others in a management or supervisory position.
• Strong experience in distribution planning and order scheduling.
• A working knowledge of the health and safety requirements of the HASAW Act.
• Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given.
• Knowledge of ISO9002 is desirable but not essential as training will be given.
• Demonstrated ability of working within a fast paced environment, maintaining high levels of customer satisfaction.
• A full, clean driving licence.
• Forklift licence is desirable but not essential.
• Knowledge of administrative procedures and systems.
• Good telephone manner.

#LI-KM1

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Discover what your professional journey at Air Liquide could be here!

We want to ensure a safe experience for everyone interested in joining Air Liquide. Please be aware of fraudulent job offers that are circulating, falsely using the Air Liquide name and brand. These scams often involve individuals or organizations impersonating Air Liquide recruiters or employees through fake emails, social media, and websites. They may attempt to request personal information or, critically, ask for payment for various reasons like application fees, training, or visa processing. Please be advised that Air Liquide and our authorized recruitment partners will never ask you for money at any stage of the recruitment process. You may verify job postings through our official global careers website at any time. If you receive a suspicious job offer or request for payment/sensitive data, we strongly advise that you do not respond or click on any links.

We encourage you to verify the source carefully and only interact through our official channels. We appreciate your interest in Air Liquide and are committed to combating these fraudulent activities to protect job seekers. If you wish to report an incident, please contact us via this form