Branch Operations Manager

Air Liquide; Leicester; Híbrido; GBP 45 000 - 60 000; Tempo integral

Resumo da oferta

Energas, part of the Air Liquide Group, seeks a Branch Operations Manager for Leicester to lead daily operations and sales activities, ensuring profitability and safety. The role drives customer experience, team engagement, and branch performance.

You will manage deliveries, stock, and process compliance, while mentoring staff and aligning with the Sales team to achieve targets and safe operations.

Qualificações

• Proven leadership experience in a distribution environment.
• Excellent communication and people-management skills.
• Strong planning and scheduling abilities for orders and deliveries.
• Knowledge of health and safety requirements relevant to the HASAW Act.
• Full, clean driving licence. Forklift licence desirable.

Responsabilidades

• Direct and coordinate daily operational activities at the Leicester branch.
• Lead a high-performing team and drive customer-focused service.
• Review performance data to improve productivity and efficiency.
• Ensure compliance with road transport legislation and stock control practices.
• Collaborate with Sales and Plant Manager to meet targets and safety standards.

Conhecimentos

Leadership

Communication

Team management

Distribution planning

Order scheduling

Driving licence

Descrição da oferta de emprego

## Branch Operations ManagerApply: United Kingdom, Leicester: Full time: Posted Today: R10101088Delivering Gas Solutions To The British Industry.Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes, ranging from small portable cylinders through to high capacity cylinder packs.For over 60 years we have provided the best industrial gas supply and service, we continue to strive to exceed our customer’s expectations every day.We pride ourselves on offering a responsive, high quality and local service.## How will you CONTRIBUTE and GROW?Air Liquide is seeking an experienced Branch Operations Manager for our site in Leicester. The Branch Operations Manager directs, plans, and coordinates all daily operational and sales activities for the branch. This role is responsible for driving branch profitability, maintaining stringent safety standards, delivering exceptional customer service, and leading a high-performing team.* Direct and coordinate activities of the branch concerned with the sale & distribution of gas & hardgoods including both stores & yard activities* To abide by the current Safety, Health and Environment policy giving priority to the safety of employees, customers, visitors & contractors at all times.* Deliver exceptional customer experience, with a passion and enthusiasm for driving to improve customer satisfaction wherever possible.* Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine opportunities for efficiencies and program improvement.* Management of team, preparing work schedules & assigning specific duties.* Responsible for ensuring compliance to processes & legal obligations including road transport legislation* Management & responsibility for delivery vehicles including road safety & load security* Responsible for the recording of KPI’s & branch related metrics* Drive employee engagement. Lead and develop team to create a “One Team” atmosphere.* Work alongside the Sales team to help to achieve the Company’s sales and profit targets.* Working with the Plant Manager where appropriate* Satisfactory operation of the Company’s purchasing and stock control system.* Be instrumental in accurate and timely stock counts.* Monitor the safekeeping of cash on the premises, with regards to cash sales ensure that the cash book balances at all times**.** ## Are you a MATCH?The ideal person for this role will be an experienced Leader with proven experience in a distribution environment. You will need excellent communication skills with an ability to lead and motivate others. We also look for:* Demonstrated experience in leading and coaching others in a management or supervisory position.* Strong experience in distribution planning and order scheduling.* A working knowledge of the health and safety requirements of the HASAW Act.* Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given.* Knowledge of ISO9002 is desirable but not essential as training will be given.* Demonstrated ability of working within a fast paced environment, maintaining high levels of customer satisfaction* A full, clean driving licence.* Forklift licence is desirable but not essential.* Knowledge of administrative procedures and systems.* Good telephone manner.