Branch Manager - Lead Team, Drive Sales & Growth

City Plumbing; Norwich; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Bonus

Discounts and savings at retailers

Life assurance

Extended family policy

Mental Health First Aiders and EAP

Complete induction and development

Financial education and loans

Flexible working options

Inclusive workplace environment

Job summary

City Plumbing is seeking a Branch Manager in the United Kingdom to lead and develop a high-performing branch team, drive sales, and build trusted relationships with trade and retail customers. The role emphasizes delivering on promises and exceeding customer expectations, while promoting an inclusive team environment.

The ideal candidate will motivate staff, identify growth opportunities, and interpret financial data to maximise profitability, safety, and customer satisfaction across daily

Qualifications

• Experience in sales leadership and team management.
• Ability to interpret financial and statistical information.
• Customer relationship management experience.
• Strong communication and leadership skills.

Responsibilities

• Effective management of the team and resource.
• Setting the standard of a sales orientated culture.
• Delivering against sales and customer demands while maximising profitability.
• Maximising margin and net profit.
• Keeping everyone safe.
• Build and maintain relationships with new and existing trade and retail customers.
• Ability to interpret and analyse financial and statistical information.

Skills

Tenacity & resilience

Proactive sales mindset

CRM & partnerships

Excellent communication

Self-motivation & initiative

Financial & data interpretation

Job description

City Plumbing is seeking a Branch Manager in the United Kingdom to lead and develop a high-performing branch team, drive sales, and build trusted relationships with trade and retail customers. The role emphasizes delivering on promises and exceeding customer expectations, while promoting an inclusive team environment.

The ideal candidate will motivate staff, identify growth opportunities, and interpret financial data to maximise profitability, safety, and customer satisfaction across daily