Dynamic Branch Leader - Drive Sales & Team Growth

City Plumbing; Caernarfon; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Managers Bonus

Company car

Discounts at retailers

Life assurance

Family leave policy

Mental health support

Induction & development

Financial education

Inclusive culture

Job summary

City Plumbing in Caernarfon seeks a Branch Manager to lead a dynamic branch team, maximise sales opportunities, and build strong customer relationships. You will drive profitability while maintaining safety and compliance, and promote an inclusive, supportive workplace culture.

The role focuses on delivering exceptional customer service, coaching staff to achieve targets, and ensuring smooth branch operations in a fast-paced environment.

Qualifications

• Tenacity and resilience.
• A pro-active approach to sales, with a strong desire and ability to win and grow new business.
• Experience of customer relationship management and developing a true partnership approach.
• Excellent communication skills.
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team.
• Ability to interpret financial and statistical information.

Responsibilities

• Effective management of the team and resource.
• Setting the standard of a sales orientated culture.
• Delivering against sales and customer demands while maximising profitability.
• Maximising margin and net profit.
• Keeping everyone safe.
• Build and maintain relationships with new and existing trade and retail customers.
• Ability to interpret and analyse financial and statistical information.

Skills

Tenacity

Sales mindset

CRM experience

Communication

Self-motivation

Financial interpretation

Job description

City Plumbing in Caernarfon seeks a Branch Manager to lead a dynamic branch team, maximise sales opportunities, and build strong customer relationships. You will drive profitability while maintaining safety and compliance, and promote an inclusive, supportive workplace culture.

The role focuses on delivering exceptional customer service, coaching staff to achieve targets, and ensuring smooth branch operations in a fast-paced environment.