Branch Manager

Nouvo Recruitment; Welwyn Garden City; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Branch Manager to oversee the operations of a busy electrical wholesale branch. The ideal candidate will have a strong background in electrical wholesale and proven leadership skills, focusing on team development and customer satisfaction. This role includes responsibilities such as managing branch performance, financial processes, and ensuring compliance with company policies. A competitive salary is negotiable depending on experience.

Qualifications

• Proven background in a supervisory or managerial role within electrical wholesale or a closely related industry.
• Strong leadership skills with the ability to inspire and influence a team.
• Excellent communication and interpersonal abilities with a customer-focused approach.

Responsibilities

• Oversee all branch operations to ensure efficiency, compliance, and exceptional customer service.
• Lead, coach, and motivate the team to meet performance, sales, and service targets.
• Build and maintain strong customer relationships, managing key accounts.

Skills

Electrical wholesale experience

Leadership skills

Communication skills

Organisational skills

Numerical ability

Job description

Branch Manager – Electrical Wholesale

Full‑Time | Permanent

A fantastic opportunity has arisen for an experienced Branch Manager to lead the day‑to‑day operations of a busy wholesale electrical branch. This role is ideal for a motivated professional with strong industry knowledge, excellent leadership ability, and a passion for delivering outstanding customer service.

The successful candidate will take full responsibility for branch performance, team development, operational efficiency, and customer satisfaction. A competitive salary is available and will be tailored to the applicant's level of experience.

Key Responsibilities

• Oversee all branch operations to ensure efficiency, compliance, and exceptional customer service
• Lead, coach, and motivate the team to meet performance, sales, and service targets
• Build and maintain strong customer relationships, including managing key accounts and resolving complex enquiries
• Prepare customer quotations and oversee day‑to‑day sales activity
• Manage purchasing, stock levels, and inventory accuracy to ensure strong product availability
• Maintain a well‑presented, safe, and organised branch environment
• Monitor and analyse sales performance, identifying areas for improvement
• Ensure consistent implementation of company policies, operational procedures, and health & safety standards
• Manage financial processes including cash handling, invoicing, and internal control compliance
• Conduct staff reviews and support training, development, and succession planning
• Work closely with senior management to support strategic objectives and contribute to long‑term growth

Skills, Experience & Requirements

• Electrical wholesale experience is essential
• Proven background in a supervisory or managerial role within electrical wholesale or a closely related industry
• Strong leadership skills with the ability to inspire and influence a team
• Excellent communication and interpersonal abilities with a customer‑focused approach
• Highly organised with strong time‑management skills and the ability to prioritise in a fast‑paced environment
• Strong numerical ability for stock management, pricing, and financial transactions
• Able to work independently, make sound decisions, and maintain high operational standards
• Salary is negotiable depending on experience within electrical wholesale