Branch Manager

LBS BUILDERS MERCHANTS LTD; Tenby; On-site; GBP 43,000 - 61,000; Full time

Benefits offered by this job

Profit Share Bonus

Online discount portal

Employee Care Helpline & digital GP

Staff discount

Death in Service

Training & career progression

Job summary

TOTAL Plumbing, part of the LBS Group, is seeking an experienced Branch Manager to lead our Tenby branch and drive performance. You will manage day-to-day operations, motivate your team, grow the customer base, and maintain strong supplier relationships.

The role requires commercial awareness, strong organisation, and a hands-on approach. Candidates with experience in plumbing/heating retail or merchanting, proven leadership, and ability to meet targets will excel.

Qualifications

• Must have prior management experience.
• Experience in plumbing/heating trade preferred.
• Strong leadership and people management skills.
• Proven track record in driving sales.
• Excellent communication and relationship-building abilities.

Responsibilities

• Manage the day-to-day operations of the branch.
• Lead, develop, and motivate the team to perform at their best.
• Drive sales and identify opportunities to grow the customer base.
• Build strong relationships with customers and suppliers.
• Manage stock purchasing, storage, and annual stock takes.
• Monitor financial performance, achieving budgetary targets, and improving profitability.
• Oversee health & safety, HR, and company compliance standards.

Skills

Leadership

Sales driving

Customer service

Communication

Organisational skills

Problem solving

Job description

Are you a natural leader with a passion for driving performance and delivering outstanding customer service? TOTAL Plumbing, part of the LBS Group, is looking for an experienced Branch Manager to join our Tenby branch and lead it to continued success.

What You’ll be doing:

• Managing the day-to-day operations of the branch.
• Leading, developing, and motivating your team to perform at their best.
• Driving sales and identifying opportunities to grow the customer base.
• Building strong relationships with customers and suppliers.
• Managing stock purchasing, storage, and annual stock takes.
• Monitoring financial performance, achieving budgetary targets, and improving profitability.
• Overseeing health & safety, HR, and company compliance standards.

We’re looking for someone who is commercially aware, highly organised, and customer-focused, with the drive to deliver results. You’ll bring:

• Previous management experience, ideally within the plumbing & heating trade, retail, or merchanting environment.
• Strong leadership and people management skills.
• A proven track record in driving sales and achieving targets.
• Excellent communication and relationship-building abilities.
• Good financial and operational awareness.A proactive and hands-on approach to problem solving.

Some of the benefits of working for us include:

• Profit Share Bonus Scheme
• Online discount portal including money off retail brands and holidays
• Employee Care Helpline and access to a digital GP
• staff discount scheme
• Death in Service benefit
• formal training and career progression opportunities

Hours of work: An average of 43.25 hours per week, Monday to Friday from 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: Depending on Experience