Branch Manager

Linley and Simpson; Skipton; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discounts at 900 retailers

Wellbeing platform

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Family-friendly leave

Uncapped commission

Company pension

Professional qualifications funding

Social events

Job summary

Hardisty & Co, part of Lomond, is offering a Branch Manager role in Skipton. You will lead a sales team, drive branch profitability and deliver outstanding customer service in residential sales.

This full-time, permanent position offers a base salary of £30,000-£40,000 with on-target earnings of £50,000-£60,000 and access to Lomondlife benefits including discounts, wellbeing, pension and ongoing development.

Qualifications

• Must have proven experience running a successful residential sales branch.
• Track record of achieving targets and driving performance.
• Strong leadership and coaching capabilities.
• Experience in valuations and winning new business.

Responsibilities

• Drive overall branch profitability and performance aligned with business goals.
• Grow market share through proactive business development and excellent service.
• Lead, motivate and develop a high-performing sales team.
• Set clear objectives and ensure branch and team targets are met.
• Conduct regular reviews, performance discussions and team meetings.
• Build and maintain strong relationships with vendors, buyers and local stakeholders.
• Win new instructions and support branch growth.
• Ensure exceptional customer service at all times.
• Handle escalated customer issues professionally and effectively.
• Collaborate with other departments to maximise cross-selling.
• Maintain compliance with legislation and company procedures.
• Support delivery of wider business plan and local growth strategy.

Skills

Residential sales management

Target achievement

People management

Valuation experience

Communication skills

Team leadership

Commercial mindset

Problem-solving

UK driving licence

Job description

Welcome to Hardisty & Co, where local expertise, trusted relationships, and exceptional customer service are at the heart of everything we do. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud of our strong reputation across Yorkshire and our commitment to helping customers move with confidence.

With our team's extensive industry knowledge and passion for property, we're here to support buyers, sellers, landlords and tenants throughout every stage of their property journey.

Now, we're pleased to offer an exciting opportunity to join our successful team as a Branch Manager based in Skipton.

This is a full-time, permanent position.

Basic Salary: £30,000-£40,000

On Target Earnings: £50,000-£60,000

The Role

As Branch Manager, you will play a key role in driving sales branch performance, leading your team to success, and delivering exceptional service to our customers.

• Driving overall branch profitability and performance in line with business objectives.
• Growing market share across the local area through proactive business development and exceptional customer service.
• Leading, motivating and developing a high-performing sales team.
• Setting clear objectives and ensuring branch and individual targets are achieved.
• Conducting regular one-to-ones, performance reviews and team meetings.
• Building and maintaining strong relationships with vendors, buyers and local stakeholders.
• Winning instructions and supporting the growth of the branch's sales business.
• Ensuring the highest levels of customer service are delivered at all times.
• Managing and resolving escalated customer issues professionally and effectively.
• Working collaboratively with other departments to maximise cross-selling opportunities across the business.
• Maintaining compliance with all relevant legislation and company procedures.
• Supporting the delivery of the wider business plan and local growth strategy.

What we're looking for

We're looking for an ambitious and driven property professional who is passionate about leadership, customer service and business growth.

You’ll ideally have

• Previous experience managing a successful residential sales branch.
• A strong track record of achieving targets and driving business performance.
• Excellent people management and coaching skills.
• Strong valuation and business-winning experience.
• Outstanding communication and relationship-building skills.
• The ability to inspire, motivate and develop a team.
• A proactive and commercial mindset.
• Excellent problem-solving and decision-making abilities.
• A full UK driving licence

Why Join Hardisty & Co

At Hardisty & Co, we believe in supporting our people to succeed and providing opportunities for long-term career development within a growing and ambitious organisation.

Through our employee benefits platform, LOMONDlife, you'll have access to:

• Discounts at over 900 retailers through our Smart Spending App.
• A dedicated wellbeing platform covering fitness, nutrition, financial wellbeing and mental health.
• Employee Assistance Programme with free counselling support.
• Smart Tech Scheme.
• Cycle2Work Scheme.
• Enhanced family-friendly leave policies.
• Competitive salary and uncapped commission opportunities.
• Company pension scheme.
• Length of service rewards and celebrations.
• Funded professional qualifications and ongoing development opportunities.
• Company social events and recognition initiatives.

At Hardisty & Co and Lomond, we're committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences and perspectives.

Join us and become part of a team that truly values its people and is passionate about delivering exceptional results.