Branch Manager Skipton, North Yorkshire

Lomond; Skipton; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Hardisty & Co in Skipton is seeking a Branch Manager to lead our residential sales team and drive branch performance.

You will coach and motivate staff, set clear targets, win instructions, grow market share and ensure exceptional customer service.

Join a Lomond-backed network with strong local ties, a competitive salary, uncapped commission opportunities and career development.

Qualifications

• Previous experience managing a successful residential sales branch.
• A strong track record of achieving targets and driving business performance.
• Excellent people management and coaching skills.
• Strong valuation and business-winning experience.
• Outstanding communication and relationship-building skills.
• The ability to inspire, motivate and develop a team.
• A proactive and commercial mindset.
• Excellent problem-solving and decision-making abilities.
• A full UK driving licence

Responsibilities

• Driving overall branch profitability and performance in line with business objectives.
• Growing market share across the local area through proactive business development and exceptional customer service.
• Leading, motivating and developing a high-performing sales team.
• Setting clear objectives and ensuring branch and individual targets are achieved.
• Conducting regular one‑to‑ones, performance reviews and team meetings.
• Building and maintaining strong relationships with vendors, buyers and local stakeholders.
• Winning instructions and supporting the growth of the branch’s sales business.
• Ensuring the highest levels of customer service are delivered at all times.
• Managing and resolving escalated customer issues professionally and effectively.
• Working collaboratively with other departments to maximise cross‑selling opportunities across the business.
• Maintaining compliance with all relevant legislation and company procedures.
• Supporting the delivery of the wider business plan and local growth strategy.

Skills

Leadership

People management

Coaching

Communication

Relationship-building

Business development

Driving licence

Negotiation

Problem solving

Job description

Welcome to Hardisty & Co, where local expertise, trusted relationships, and exceptional customer service are at the heart of everything we do. As part of Lomond, the UK’s leading network of lettings and estate agencies, we’re proud of our strong reputation across Yorkshire and our commitment to helping customers move with confidence.

With our team’s extensive industry knowledge and passion for property, we’re here to support buyers, sellers, landlords and tenants throughout every stage of their property journey.

Now, we’re pleased to offer an exciting opportunity to join our successful team as a Branch Manager based in Skipton.

This is a full-time, permanent position.

The Role:

As Branch Manager, you will play a key role in driving sales branch performance, leading your team to success, and delivering exceptional service to our customers.

You will be responsible for:

• Driving overall branch profitability and performance in line with business objectives.
• Growing market share across the local area through proactive business development and exceptional customer service.
• Leading, motivating and developing a high-performing sales team.
• Setting clear objectives and ensuring branch and individual targets are achieved.
• Conducting regular one‑to‑ones, performance reviews and team meetings.
• Building and maintaining strong relationships with vendors, buyers and local stakeholders.
• Winning instructions and supporting the growth of the branch’s sales business.
• Ensuring the highest levels of customer service are delivered at all times.
• Managing and resolving escalated customer issues professionally and effectively.
• Working collaboratively with other departments to maximise cross‑selling opportunities across the business.
• Maintaining compliance with all relevant legislation and company procedures.
• Supporting the delivery of the wider business plan and local growth strategy.

What we’re looking for:

We’re looking for an ambitious and driven property professional who is passionate about leadership, customer service and business growth.

You’ll ideally have:

• Previous experience managing a successful residential sales branch.
• A strong track record of achieving targets and driving business performance.
• Excellent people management and coaching skills.
• Strong valuation and business‑winning experience.
• Outstanding communication and relationship‑building skills.
• The ability to inspire, motivate and develop a team.
• A proactive and commercial mindset.
• Excellent problem‑solving and decision‑making abilities.
• A full UK driving licence

Why Join Hardisty & Co?

At Hardisty & Co, we believe in supporting our people to succeed and providing opportunities for long‑term career development within a growing and ambitious organisation.

Through our employee benefits platform, LOMONDlife, you’ll have access to:

• Discounts at over 900 retailers through our Smart Spending App.
• A dedicated wellbeing platform covering fitness, nutrition, financial wellbeing and mental health.
• Employee Assistance Programme with free counselling support.
• Cycle2Work Scheme.
• Enhanced family‑friendly leave policies.
• Competitive salary and uncapped commission opportunities.
• Company pension scheme.
• Length of service rewards and celebrations.
• Funded professional qualifications and ongoing development opportunities.
• Company social events and recognition initiatives.

At Hardisty & Co and Lomond, we’re committed to creating an inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences and perspectives.

Join us and become part of a team that truly values its people and is passionate about delivering exceptional results.

• Location Skipton, North Yorkshire, BD23 1JH

Lomond has over 2,600 employees, 72,000 properties under management, 200 branches and has completed 70+ acquisitions.

Start strong with real experience, hands‑on support and opportunities to grow from day one.

Early careers

Build strong foundations with hands‑on learning and real opportunities to shape your future.

Step into a role where you can lead with confidence, backed by training, trust and a clear path forward.