Branch Leader: Sales, Operations & Growth

EMS Limited; Leighton Buzzard; Hybrid; GBP 38,000 - 56,000; Full time

Job summary

EMS Limited is seeking an experienced Branch Operations Manager in the United Kingdom to take charge of daily sales and branch performance. You will lead a large team, manage P&L, and ensure strict adherence to company policies while delivering required KPI targets and customer service standards.

Key responsibilities include driving sales and margins, stock control, HR processes, health and safety compliance, and recruitment.

Qualifications

• Proven branch management experience with a focus on sales, margin and KPI delivery.
• Strong leadership and staff development capabilities.
• Ability to communicate at all levels and maintain HR processes.
• Knowledge of health and safety regulations.
• Experience in stock control and cost management.

Responsibilities

• Oversee day-to-day branch operations and staff performance.
• Drive sales, margin and contribution targets monthly.
• Ensure SLA compliance and customer service standards.
• Manage stock levels, stock cleanses, and product transfers.
• Oversee branch P&L and financial controls.
• Plan staffing, recruitment, training, and performance management.
• Ensure vehicle and driver compliance and road safety.
• Identify growth opportunities and market conditions.

Skills

Leadership

Sales targets

People management

Communication

H&S

Stock control

Forecasting

Job description

EMS Limited is seeking an experienced Branch Operations Manager in the United Kingdom to take charge of daily sales and branch performance. You will lead a large team, manage P&L, and ensure strict adherence to company policies while delivering required KPI targets and customer service standards.

Key responsibilities include driving sales and margins, stock control, HR processes, health and safety compliance, and recruitment.