Branch Leader: Growth, Service & Profitability

BRCK Group PLC; Box; On-site; GBP 55,000 - 75,000; Full time

Job summary

UP Building Products is seeking an experienced Branch Manager to lead the South East branch, driving profitable performance and superior customer service. You will manage the team, budgets, stock levels, and safety while building strong supplier and customer relationships.

The role requires hands-on leadership, a focus on commercial results, and a commitment to operational excellence across warehouse and yard operations.

Qualifications

• Previous management experience in builders' merchant or construction supply.
• Strong commercial awareness and sales focus.
• Proven ability to lead and develop teams.
• Excellent customer service and relationship-building.
• Understanding of branch operations, stock management and logistics.
• Strong communication and organisational abilities.
• Ability to prioritise under pressure.
• Good numerical and financial awareness.
• Strong health and safety knowledge.

Responsibilities

• Take overall responsibility for the branch's efficient, profitable operation.
• Lead, coach, and develop branch staff.
• Ensure health and safety standards across the branch.
• Manage budgets, operating costs, and service levels.
• Develop relationships with suppliers and customers.
• Drive sales, profitability, and stock availability.

Skills

Management experience

Commercial awareness

Leadership and staff development

Customer service

Branch operations

Communication and organisation

Prioritisation under pressure

Numerical and financial awareness

Health and safety knowledge

Job description

UP Building Products is seeking an experienced Branch Manager to lead the South East branch, driving profitable performance and superior customer service. You will manage the team, budgets, stock levels, and safety while building strong supplier and customer relationships.

The role requires hands-on leadership, a focus on commercial results, and a commitment to operational excellence across warehouse and yard operations.