Branch Assistant: Customer-Driven Trade Counter Pro

Epwin Group; Perth; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

24 days annual leave

Company pension

Generous staff discount

TELUS benefits enrolment

Monthly awards

On‑the‑job training

Job summary

Epwin Group is seeking a Branch Assistant to join our busy trade counter environment. You will work with the team to deliver excellent customer service, help maintain branch and warehouse standards, and support with health and safety compliance and multi-drop deliveries.

A friendly, can-do attitude, a valid driving licence, and IT literacy are essential. Full training will be provided, with potential forklift training; experience in a trade counter role is advantageous.

Qualifications

• Experience in a trade counter environment is preferred but not essential.
• Must have a full valid driving license.
• Forklift license would be preferable but training will be provided.
• Good IT literacy and organisational skills.

Responsibilities

• Provide excellent customer service as part of the team.
• Maintain high standards at the trade counter and in the warehouse; help with health and safety compliance and multi‑drop deliveries.
• Support Branch Manager and team to achieve branch targets; cover shifts when required.
• Be friendly, energetic and versatile to assist in all aspects of running the branch.

Skills

Customer service

Teamwork

Driving license

IT literate

Health & Safety

Organisational skills

Flexibility

Job description

Epwin Group is seeking a Branch Assistant to join our busy trade counter environment. You will work with the team to deliver excellent customer service, help maintain branch and warehouse standards, and support with health and safety compliance and multi-drop deliveries.

A friendly, can-do attitude, a valid driving licence, and IT literacy are essential. Full training will be provided, with potential forklift training; experience in a trade counter role is advantageous.