Branch Administrator

SIG plc; Oxford; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Salary progression

25 days’ holiday + 8 bank holidays

Pension up to 7.5% SIG contribution

Life insurance up to 4x

Retail discounts via colleague portal

Share Incentive Scheme

Training and career development

Supportive branch team

Job summary

SIG plc in Oxford is recruiting an organised Branch Administrator to support the day‑to‑day running of the branch. You will work across Sales, Operations, Warehouse, Supply Chain and Finance to ensure orders, invoices, stock and administration are processed accurately.

The role involves processing invoices, stock reports, banking reconciliations and effective query resolution in a busy branch setting. Excellent organisational skills and a proactive mindset are essential.

Qualifications

• Excellent organisational abilities and multi-tasking
• Strong administration skills
• Confident telephone manner
• Proactive approach and attention to detail
• Ability to work independently and make decisions
• Strong interpersonal and communication skills
• Collaborative team-player attitude

Responsibilities

• Processing invoices, manual credits and occasional customer orders
• Running daily stock and delivery reports
• Arranging stock uplifts and managing the returns process
• Supporting stock ordering and maintaining accurate records
• Identifying and resolving customer and supplier queries
• Completing daily banking reconciliations and managing petty cash
• Supporting passed order management and cross-team collaboration with Sales, Transport, Warehouse, Finance and Supply Chain

Skills

Administration skills

Organisational skills

Telephone etiquette

Proactive

Attention to detail

Independent worker

Communication skills

Team player

Job description

At SIG Insulation & Drylining, we are one of the UK’s leading suppliers of specialist building materials, focused on interiors, insulation, and construction solutions. With decades of expertise, a vast branch network, and a commitment to outstanding customer service, we’re more than a distributor — we’re a trusted partner helping our customers deliver successful projects, every time.

We’re looking for an organised and proactive Branch Administrator to join our team in Oxford.

This is a varied role at the heart of our branch operation. You’ll work closely with colleagues across Sales, Operations, Warehouse, Supply Chain and Finance, helping to make sure orders, invoices, stock and administration are processed accurately and efficiently.

If you enjoy keeping things organised, solving queries and being part of a busy team where no two days are quite the same, this could be a great opportunity for you.

What you’ll be doing

As our Branch Administrator, you’ll support the smooth day-to-day running of the branch, including:

• Processing invoices, manual credits and occasional customer orders
• Completing supplier statement reconciliations
• Running daily stock and delivery reports
• Arranging stock uplifts and managing the returns process
• Supporting stock ordering
• Maintaining accurate records and filing documentation in line with GDPR requirements
• Identifying and resolving customer and supplier queries
• Completing daily banking reconciliations and managing petty cash
• Supporting passed order management
• Working closely with our Sales, Transport, Warehouse, Finance and Supply Chain teams to keep everything running smoothly

What you’ll bring:

• Strong administration skills
• Excellent organisation and the ability to manage multiple priorities
• A confident and professional telephone manner
• A proactive approach to getting things done
• Good attention to detail
• The confidence to work independently and make decisions when needed
• Strong interpersonal and communication skills
• A collaborative approach and a genuine team-player mentality

Previous experience within a branch, distribution, supply chain or similar environment would be helpful, but most importantly, we’re looking for someone with the right attitude and strong administrative skills.

What we offer:

• Great salary, with an annual pay award and staff recognition schemes
• 25 days’ holiday + 8 bank holidays, with the company closed during the Christmas period
• A great pension, with SIG contributing up to 7.5%
• Up to 4x life insurance
• Money‑saving retail discounts through our colleague portal
• Share Incentive Scheme
• Training, development and opportunities to build your career with SIG
• A supportive branch team where your contribution really matters

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.

Due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised closing date. Once a vacancy has closed, we are unfortunately unable to consider additional applications — we therefore encourage you to apply as soon as possible to avoid disappointment.