Internal Sales Executive

SIG Insulation & Dry Lining; Southampton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Pension with SIG contribution up to 7.

Life insurance up to 4x

Retail discounts via colleague portal

Share Incentive Scheme

Christmas period closure

Job summary

SIG Insulation & Dry Lining is seeking an Internal Sales Executive at our Southampton branch. You will manage existing accounts, develop new business opportunities, and ensure accurate order processing via our CRM.

The role emphasizes customer service, quotes, and proactive outreach to grow sales across the group. Join a team focused on profitable growth, close collaboration with warehouse and external sales, and support for credit control.

Qualifications

• Prior internal sales experience, preferably in construction distribution.
• Strong communication and relationship-building skills.
• Numerical accuracy and IT competence for order processing.

Responsibilities

• Manage existing customer accounts to maximise sales and profitability.
• Open and develop new accounts with a focus on profitable growth.
• Engage with customers via phone and face-to-face to process orders using the CRM.
• Provide quotes and maximise add-on sales opportunities.
• Proactively contact lapsed and potential new customers to generate sales.
• Collaborate with warehouse and external sales teams for order fulfilment.
• Support credit control and other internal departments as required.
• Assist on the trade counter when needed.
• Promote the full range of products across the group.

Skills

Internal sales experience

Customer service

Communication skills

Numeracy

IT skills

Relationship-building

CRM system usage

Tools

CRM system

Job description

At SIG Insulation & Dry lining, we are one of the UK’s leading suppliers of specialist building materials, focused on interiors, insulation, and construction solutions. With decades of expertise, a vast branch network, and a commitment to outstanding customer service, we’re more than a distributor — we’re a trusted partner helping our customers deliver successful projects, every time.

We are seeking a proactive and customer-focused Internal Sales Executive to join our Southampton branch . Reporting directly to the Sales Office Manager, you will play a vital role in supporting our sales strategy by managing existing accounts, developing new business opportunities, and providing excellent customer service.

What you’ll be doing:

• Manage existing customer accounts to maximise sales and profitability
• Open and develop new accounts with a focus on profitable growth
• Engage with customers via phone and face-to-face to process orders accurately using our CRM system
• Provide quotes and maximise add-on sales opportunities
• Proactively contact lapsed and potential new customers to generate sales
• Work closely with warehouse and external sales teams to ensure smooth order fulfilment
• Support credit control and other internal departments as required
• Assist on the trade counter when needed
• Promote the full range of products across the group

What you’ll bring:

• Previous internal sales experience, ideally within construction distribution
• Strong communication and relationship-building skills
• Good numeracy and IT skills, with attention to detail
• Target-driven and proactive approach to sales

What we offer:

• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, with SIG contributing up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Share Incentive Scheme
• Plus Many More

SIG is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We welcome talent that reflects the diverse customers and communities we serve. If you require any accommodations during the recruitment process, please let us know.