Branch Administrator

TN United Kingdom; Coventry; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading automotive parts distributor in the UK is seeking a Branch Administrator to support branch operations and enhance financial performance. The role involves managing proof of delivery notes, balancing daily transactions, and providing customer service. Ideal candidates will possess strong organizational skills, attention to detail, and a customer-focused attitude. The company offers competitive benefits including performance bonuses and opportunities for career progression.

Benefits

Performance-based bonus opportunity

Competitive annual leave

Health and wellbeing tools

Support from pension experts

Discounts from major brands

Financial wellbeing products

Paid time off for volunteering

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service preferred.
• Ability to work under pressure and target-driven attitude.

Responsibilities

• Ensure all proof of delivery (POD) notes are accounted for.
• Balance the branch till daily and complete branch banking books.
• Monitor and analyze the age debt report.

Skills

Organization

Attention to Detail

Communication

Interpersonal Skills

IT Literacy

Job description

Job Title: Branch Administrator

We are seeking a Branch Administrator to support our branch operations and contribute to the financial performance of the branch.

Main Duties:

• Ensure all proof of delivery (POD) notes are accounted for.
• Investigate missing notes and PODs, obtaining replacements if necessary.
• Balance the branch till daily, ensuring accuracy and up-to-date records.
• Complete branch banking books and ensure monies are banked daily.
• Forward till reports to Head Office and update banking templates.
• Allocate pay later notes.
• Monitor unpaid cash sale reports, escalate discrepancies or queries.
• Ensure timely collection of unpaid or outstanding amounts.
• Run weekly account statements and keep them updated.
• Maintain staff accounts.
• Monitor and analyze the age debt report.
• Allocate customer payments, ensuring monies are banked daily.
• Update customer notes with relevant details as required.
• Monitor and review customer credit limits.
• Handle general customer queries face-to-face or over the phone.

Working Hours:

Approximately 0.5 hours Monday to Friday, including alternate Saturday working.

Candidate Profile:

Ideal candidates will have experience in telesales and/or customer service, preferably in a fast-paced sales environment. Essential qualities include the ability to work under pressure, strong organization and attention to detail, target-driven attitude, willingness to learn, team spirit, confidence in communication, interpersonal skills, and IT literacy.

Benefits:

• Performance-based bonus opportunity.
• Competitive annual leave (including bank holidays), with potential for additional days based on service.
• Health and wellbeing tools.
• Support from pension experts.
• Discounts from major brands including Asda, Nike, and John Lewis.
• Financial wellbeing products such as advances and savings schemes.
• Paid time off for volunteering.
• Training, qualifications, and career progression opportunities.

About Us:

GSF Car Parts is a leading automotive parts distributor in the UK, supplying independent garages with parts, tools, and equipment. With over branches nationwide and a turnover exceeding £ million, we are committed to supporting our team members' health, wealth, and lifestyle through various benefits and support systems.