Box Office Sales Assistant - Part Time

Royal Albert Hall; Greater London; On-site; GBP 15,000 - 18,000; Part time

Job summary

Royal Albert Hall in London is seeking two part-time Box Office Sales Assistants to join our busy Contact Centre. You will deliver first-class customer service across phone, email, social media and in person, processing ticket sales and inquiries with accuracy and a friendly, professional manner.

Candidates should have excellent spoken and written English, strong computer skills, and experience in arts or live entertainment.

Qualifications

• Excellent spoken and written English.
• Experience in box office or call centre environment preferred.
• Strong computer skills and familiarity with ticketing systems.

Responsibilities

• Provide first-class customer service across multiple channels (phone, email, social media, in person).
• Process ticket sales and inquiries accurately and efficiently.
• Respond to emails and social media messages in a timely and professional manner.
• Support a high-volume contact centre under pressure while maintaining quality service.

Skills

Customer service

Communication

Computer skills

Telephone manner

Teamwork

Job description

Royal Albert Hall in London is seeking two part-time Box Office Sales Assistants to join our busy Contact Centre. You will deliver first-class customer service across phone, email, social media and in person, processing ticket sales and inquiries with accuracy and a friendly, professional manner.

Candidates should have excellent spoken and written English, strong computer skills, and experience in arts or live entertainment.