Boutique Hotel Waiter — Guest Experience Pro

Aethos; Greater London; Sur place; GBP 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health Assured & Wisdom app

Wellable wellbeing app

Up to 33 days holiday

Learning & development programmes

Season Ticket Loan

Résumé du poste

Aethos London Shoreditch is seeking a committed IRD Waiter to deliver outstanding food and beverage service to guests at our boutique hotel. You will represent the brand standards, assist guests with menu knowledge, and support a seamless dining experience in a fast-paced setting.

Ideal candidates will have restaurant or in-room dining experience, excellent communication skills, and a passion for hospitality.

Qualifications

• Previous restaurant and/or in-room dining experience.
• Engage with guests from diverse backgrounds with warmth and professionalism.
• Strong communication and interpersonal skills to deliver exceptional service.

Responsabilités

• Provide exceptional quality service to guests in line with hotel and brand standards.
• Multi-task effectively, prioritise, and remain calm under pressure.
• Make decisions to enhance the guest experience when appropriate.
• Have solid knowledge of food and beverage offerings and educate guests as needed.

Connaissances

Hospitality experience

In-room dining experience

Customer service

Communication skills

Multitasking

Detail orientation

Immaculately presented

Description du poste

Aethos London Shoreditch is seeking a committed IRD Waiter to deliver outstanding food and beverage service to guests at our boutique hotel. You will represent the brand standards, assist guests with menu knowledge, and support a seamless dining experience in a fast-paced setting.

Ideal candidates will have restaurant or in-room dining experience, excellent communication skills, and a passion for hospitality.