Commis Waiter

Aethos; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Wellbeing app

Wellable program

Stream benefits

33 days holidays

Learning & development

Guest experience program

Mental Health First Aiders

Season Ticket Loan

Cycle to Work

Gym memberships

Monthly gifting

Volunteer days

Job summary

Aethos London Shoreditch is seeking a Commis Waiter to deliver exceptional service in our bar and Restaurant, ensuring guests feel at home. You will be part of a dynamic team in a hotel renowned for its simple luxury and vibrant London energy.

Responsibilities include greeting guests, taking orders, serving, and handling payments while maintaining brand standards. The role offers development opportunities and exposure to a diverse guest mix in a forward-thinking hotel.

Qualifications

• Strong communication and customer service mindset.
• Ability to greet guests, take orders and satisfy needs.
• Enthusiasm for hospitality and guest-first attitude.
• Well-presented with a professional demeanour.

Responsibilities

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards.
• Be comfortable in your ability to multi-task, prioritise and remain calm under pressure.
• A good working knowledge of all food products and beverage offerings; training provided.
• Greet guests, take orders, serve and take payment in line with Aethos philosophy and standards.
• Read tables and understand guest needs and dislikes.

Skills

Communication skills

Guest service

Approachable

Detail oriented

Job description

AETHOS LONDON SHOREDITCH

We have many exciting opportunities at Aethos London Shoreditch

Unique to London, Aethos London Shoreditch offers a blend of Shoreditch’s creative energy with Aethos's ethos of simple luxury.

As an established brand, we can offer growth and development, alongside the opportunity to travel.

If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!

At Aethos London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.

Please do let us know of any specific needs you may have during your interview.

BENEFITS OF JOINING OUR TEAM

• Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
• Access to Wellable – a physical wellbeing app including company wide challenges.
• Financial wellbeing support, including access to Stream.
• Up to 33 days holiday a year (increasing with length of service).
• Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
• An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest
• Mental Health First Aiders within the team to offer tailored support.
• Season Ticket Loan, Cycle to Work and discounted Gym memberships.
• Celebrations of success, peer recognition and monthly gifting.
• Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.

THE ROLE

As a Commis Waiter, you will be responsible for wowing our guests with exceptional service and making them feel at home in our Aethos bar and Restaurant.

Your tasks will include but will not be limited to:

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
• Be comfortable in your ability to multi-task, prioritise and remain calm under pressure
• A good working knowledge of all food products – particularly the style and concept, as well as a good working knowledge of all beverage products. (Excellent training will be given!)
• Greet guests, take orders, serve and take payment in line with Aethos philosophy and standards
• Read tables and understand guest needs and dislikes

ABOUT YOU

• Have an open and approachable manner and thrive on interacting with people
• Have great communication skills, a sense of humour and a welcoming smile
• An understanding of what it takes to provide outstanding levels of guest service
• An eye for detail and be immaculately presented

All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.