Boutique Ambassador — Luxury Client Experience & Ops

Richemont; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Cartier in London seeks an Ambassador to welcome clients, manage waiting times, and ensure they are cared for with the utmost efficiency. You will assist Sales Associates during sales and participate in daily boutique operations.

You will uphold the Cartier image, greet clients, provide information about the Maison, coordinate with staff, handle packaging, and support stock and visual merchandising guidelines.

Qualifications

• Experience in client service role (luxury industry preferred).
• Excellent communication and interpersonal skills.
• Ability to take initiatives and be adaptable.
• Strong team player.
• Fluent in English; additional languages are a plus.

Responsibilities

• Welcomes clients and manages waiting times to ensure a premium experience.
• Assists Sales Associates during sales and supports client servicing.
• Participates in daily boutique operations and visual guidelines.

Skills

Fluent English

Excellent communication

Interpersonal skills

Initiative

Team player

Job description

Cartier in London seeks an Ambassador to welcome clients, manage waiting times, and ensure they are cared for with the utmost efficiency. You will assist Sales Associates during sales and participate in daily boutique operations.

You will uphold the Cartier image, greet clients, provide information about the Maison, coordinate with staff, handle packaging, and support stock and visual merchandising guidelines.