Luxury Retail Ambassador: Elevate Client Experience

CARTIER; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Cartier in London seeks a luxury retail professional to deliver a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while contributing to the daily operations of the boutique.

With a proven track record in luxury retail, you will be sales oriented, customer-focused, and an effective communicator who embodies the Maison's passion and values at every client interaction.

Qualifications

• Experience in luxury retail with a proven track record of achieving targets.
• Strong sales orientation and ability to close deals.
• Excellent customer service credentials and client-first mindset.
• Clear and empathetic communication with clients and colleagues.
• Entrepreneurial mindset, proactive and results-driven.
• Fluent in English; additional languages are a plus.

Responsibilities

• Delivers a unique client experience before, during, and after each sale.
• Develops and maintains a strong client portfolio and executes targeted CRM actions.
• Acts as an ambassador of Cartier, transmitting the Maison's passion and values.
• Supports boutique operations, including stock inventories and setup/breakdown.

Skills

Luxury retail experience

Sales oriented

Customer service excellence

Communication skills

Entrepreneurial mindset

English fluency

Job description

Cartier in London seeks a luxury retail professional to deliver a unique client experience before, during, and after each sale. You will proactively develop your client portfolio while contributing to the daily operations of the boutique.

With a proven track record in luxury retail, you will be sales oriented, customer-focused, and an effective communicator who embodies the Maison's passion and values at every client interaction.