Bookings Administrator

Confidential; West Midlands; On-site; GBP 21,000 - 25,000; Full time

Job summary

Confidential is seeking a diligent Bookings Administrator for an initial 3-month contract in the Warwick area. The role provides essential administrative support to ensure smooth office operations, working with colleagues and maintaining contact with staff, customers and suppliers.

Key duties include answering calls, taking bookings by phone and email, coordinating bookings with providers, preparing documentation and handling data entry in spreadsheets and the finance system.

Qualifications

• Excellent written and verbal communication
• Strong customer service skills and a professional approach
• Good working knowledge of Microsoft Office applications
• Strong attention to detail and the ability to process data accurately
• Good organisational skills with the ability to prioritise workload and meet deadlines
• Ability to work independently with minimal supervision and show initiative
• Positive, flexible and adaptable approach to work
• Ability to work effectively as part of a team

Responsibilities

• Answering incoming telephone calls and acting as the first point of contact for the organisation
• Responding promptly and professionally to customer and supplier enquiries and queries
• Taking bookings by telephone and email
• Placing bookings with external providers and monitoring their delivery to ensure requirements are met
• Preparing and maintaining all relevant documentation and paperwork
• Assisting with internal audits and providing administrative support as required
• Accurately entering and maintaining information within spreadsheets
• Entering and maintaining data within the finance system
• Carrying out general office administration, including filing, photocopying and scanning
• Undertaking any other reasonable administrative duties as required to support the effective operation of the office

Skills

Communication

Customer service

MS Office

Attention to detail

Organisational skills

Independence/initiative

Teamwork

Adaptability

Tools

Sage 50

Job description

My client is a fast growing service provider based in the Warwick area. Due to an increased workload there is a need for a Bookings Administrator. This will be on an initial 3 month contract that could be extended.

The main purpose of the role is to provide effective administrative support to ensure the efficient operation of the office. The role will involve working closely with office colleagues, while also maintaining regular contact with other members of staff, customers, suppliers and external stakeholders.

The successful candidate will be responsible for:

• Answering incoming telephone calls and acting as the first point of contact for the organisation.
• Responding promptly and professionally to customer and supplier enquiries and queries.
• Taking bookings by telephone and email.
• Placing bookings with external providers and monitoring their delivery to ensure requirements are met.
• Preparing and maintaining all relevant documentation and paperwork.
• Assisting with internal audits and providing administrative support as required.
• Accurately entering and maintaining information within spreadsheets.
• Entering and maintaining data within the finance system.
• Carrying out general office administration, including filing, photocopying and scanning.
• Undertaking any other reasonable administrative duties as required to support the effective operation of the office.

The successful candidate will demonstrate:

• Excellent written and verbal communication skills.
• Strong customer service skills and a professional approach when dealing with customers and suppliers.
• Good working knowledge of Microsoft Office applications.
• Strong attention to detail and the ability to process data and information accurately.
• Good organisational skills, with the ability to prioritise workload and meet deadlines.
• The ability to work independently with minimal supervision and demonstrate initiative.
• A positive, flexible and adaptable approach to work.
• The ability to work effectively as part of a team.
• Previous experience using Sage 50 would be desirable but is not essential.

This is an office based role