Bookings Administrator

Allcott Associates LLP; Royal Leamington Spa; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary £25K

35 hour week

26 days annual leave + bank holidays

Job summary

Allcott Associates LLP in Royal Leamington Spa is seeking a proactiveBookings Administrator to join our busy firm of Chartered Surveyors at the Radford Semele Head Office. You will assist with bookings, client guidance, quotations, and daily administration tasks.

The role requires good MS Office skills and comfortable typing; you will support the Office and Bookings Managers and ensure smooth client liaison and data handling.

Qualifications

• Experience in an administrative role with strong customer service.
• Proficient in Microsoft Office and Outlook.
• Strong numerical ability and attention to detail.
• Reliable and trustworthy with own transport.

Responsibilities

• Answer high volume inbound calls.
• Take orders by phone and email, processing them on the computer system.
• Create quotations for new enquiries.
• Manage Customer relationships.
• Logging all enquiries onto company database.
• Liaison with clients, booking surveys.
• Updating Microsoft office documents.

Skills

Microsoft Office

Customer service

Attention to detail

Numbers

Reliability

Tools

Outlook

Job description

BOOKINGS ADMINISTRATOR Opportunity

We are looking for an experienced administrator to support our busy firm of Chartered Surveyors. You will join our friendly administration team in our Radford Semele Head Office, working alongside our Office and Bookings Managers, providing clients with guidance and quotations, and taking bookings and phone messages. Typing skills a bonus!

Responsibilities

• Answering a high volume of in-bound calls
• Taking customer orders by phone and email, processing them on the computer system
• Create quotations for new enquiries
• Manage Customer relationships
• Logging all enquiries onto company database
• Liaison with clients, booking surveys
• Updating Microsoft office documents

Requirements

• Working knowledge of Microsoft Office and Outlook
• Excellent customer service experience
• Comfortable working with numbers
• Attention to detail
• Reliable and trustworthy
• Must have own transport due to office location.

The role

• Salary of approx. £25K, depending on experience.
• Monday to Friday, 9-5; 35 hour week.
• 26 days annual leave plus bank holiday

The successful candidate must have had experience in a former administration role and be proficient in all Microsoft office packages with excellent customer liaison skills. Own transport to office is a must