Bookings Administrator

Allcott Associates LLP; Radford Semele; On-site; GBP 23,000 - 28,000; Full time

Job summary

Allcott Associates LLP is seeking an experienced BOOKINGS ADMINISTRATOR to support our busy Chartered Surveyors team at the Radford Semele head office. You will assist with bookings, quotations, and client liaison, handling inbound calls and orders with accuracy. Typing skills are a bonus and essential Microsoft Office proficiency is required.

The role offers a 35-hour week, Monday to Friday, with 26 days annual leave plus bank holidays. Must have own transport due to office location.

Qualifications

• Experience in a former administration role and proficient in all Microsoft Office packages.
• Excellent customer liaison skills and phone manner.
• Comfortable working with numbers and data entry accuracy.

Responsibilities

• Answering a high volume of inbound calls
• Taking orders by phone and email, processing them on the computer system
• Create quotations for new enquiries
• Manage customer relationships
• Logging all enquiries onto the company database
• Liaison with clients, booking surveys
• Updating Microsoft Office documents

Skills

Customer service

Attention to detail

Reliable

Own transport

Tools

Microsoft Office

Outlook

Job description

BOOKINGS ADMINISTRATOR

Opportunity

We are looking for an experienced administrator to support our busy firm of Chartered Surveyors.

You will join our friendly administration team in our Radford Semele Head Office, working alongside our Office and Bookings Managers, providing clients with guidance and quotations, and taking bookings and phone messages. Typing skills a bonus!

Responsibilities

• Answering a high volume of in-bound calls
• Taking customer orders by phone and email, processing them on the computer system
• Create quotations for new enquiries
• Manage Customer relationships
• Logging all enquiries onto company database
• Liaison with clients, booking surveys
• Updating Microsoft office documents

Requirements

• Working knowledge of Microsoft Office and Outlook
• Excellent customer service experience
• Comfortable working with numbers
• Attention to detail
• Reliable and trustworthy
• Must have own transport due to office location.

The role

• Salary of approx. £25K, depending on experience.
• Monday to Friday, 9 5; 35 hour week.
• 26 days annual leave plus bank holiday

The successful candidate must have had experience in a former administration role and be proficient in all Microsoft office packages with excellent customer liaison skills. Own transport to office is a must.