Bookings Administrator

Nuffield Health Brentwood Hospital; Brentwood; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Brentwood Hospital is seeking a Bookings Administrator to manage a high volume of email requests from referrals to appointments, ensuring service delivery targets are met while maintaining excellent customer care.

Ideal candidates will have NVQ Level 2 in Business & Administration or equivalent and experience in a customer facing environment, with strong data accuracy and reporting skills to support hospital operations.

Qualifications

• NVQ level 2 in Business and Administration or equivalent.
• Experience in a customer facing environment.
• Excellent data accuracy and administration skills.

Responsibilities

• Handle appointments bookings and changes
• Coordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs
• Prepare standard and adhoc reports as required by the department

Skills

Empathy

Attention to detail

Report creation

Data entry

Scheduling

Education

NVQ Level 2 in Business & Administration

Job description

Brentwood Hospital | Bookings | Permanent Contract | Full Time
£25,545 per annum
37.5 hours per weekAt Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Bookings Administrator in our hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support, meets the required standards and timescales
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• To prepare standard and adhoc reports as required and required by the department
• Handle appointments bookings and changes
• Co-ordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs

Helping you feel good.

• free gym membership
• health assessments
• retail discounts
• pension options

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.