Administrator (Bank)

Nuffield Health The Manor Hospital; Oxford; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday pay

Pension scheme

Discounted gym membership £35/month

Job summary

Nuffield Health Oxford is seeking a Bookings Administrator at Oxford Hospital Administration to manage a high volume of email requests from referrals to appointments. This ad-hoc bank role offers flexible hours, supporting service delivery and customer expectations in a busy hospital setting.

Preferred NVQ Level 2 in Business and Administration or equivalent, plus experience in a customer-facing environment to help us build a healthier nation.

Qualifications

• NVQ Level 2 in Business and Administration or equivalent.
• Experience in a customer facing environment.

Responsibilities

• Handle appointments bookings and changes.
• Coordinate availability of rooms and consultants.
• Create, alter or cancel clinics as required to support business needs.
• Prepare standard and adhoc reports as required by the department.
• Ensure complex administration and support meets the required standards and timescales.
• Maintain accuracy of data using the appropriate system and format.

Skills

Customer service

Administration

Education

NVQ Level 2 in Business and Administration

Job description

Bookings Administrator

Oxford Hospital | Administration | Bank | Part Time

£13.10 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Bookings Administrator in our hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

• Bring empathy, sympathy and sensitivity to the role.
• Ensure complex administration and support, meets the required standards and timescales
• Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
• To prepare standard and adhoc reports as required and required by the department
• Handle appointments bookings and changes
• Co-ordinate availability of rooms and consultants
• Create, alter or cancel clinics as required to support business needs

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Nuffield Health Oxford

Our modern hospital is based within a stone’s throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms.

We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women’s and men’s health clinics. The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands.

Join Nuffield Health and create the future you want, today.

It starts with you.