Booking Coordinator for Ophthalmology Injection Service

James Paget University Hospitals NHS Foundation Trust; Great Yarmouth; On-site; GBP 20,000 - 26,000; Full time

Job summary

James Paget University Hospitals NHS Foundation Trust is seeking a friendly, organised Booking Co-Ordinator for the Ophthalmology AMD Department to support efficient patient booking pathways.

You will prioritise competing workloads, maintain accurate records and work as part of a conscientious team in a busy NHS outpatient setting.

Qualifications

• Minimum 12 months NHS experience in a Receptionist/Outpatient Assistant/Coordinator role.
• Experience in organising and coordinating outpatient bookings is desirable.

Responsibilities

• Provide a high quality administrative service for patient booking pathways.
• Ensure the outpatient booking process is efficient, confidential and well documented.

Skills

Organisational skills

Prioritisation

Accurate documentation

Attention to detail

Teamwork

Punctuality

Confidentiality

Politeness

Adaptability

Willingness to learn

Job description

An opportunity has arisen for a friendly, organised and dynamic person to join our established Booking Co-Ordinator team with the Ophthalmology AMD Department.

The role of the Booking Co-Ordinator is to provide a high quality administrative service, ensuring that the patient booking pathway is uncomplicated, efficient and helpful, reflecting the Trust's values and meeting the Trust's performance objectives for outpatients.

The successful candidate will be required to have good organisational skills and the ability to prioritise work, accurate documentation presentation and attention to detail, able to work as part of a team, punctual and reliable, awareness and understanding of the importance of confidentiality, polite, adaptable, with a willingness to learn.

Applicants should be enthusiastic and self-motivated, with a minimum 12 months experience in an NHS environment in a Receptionist/Outpatient Assistant/Coordinator role., The successful candidate will be a confident, dynamic individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own initiative and able to prioritise a competing workload.

The James Paget University Hospital is a vibrant university hospital providing the best possible care to the people of east Norfolk and north Suffolk. We are situated on the coast with several beautiful beaches and the Broads National Park on the doorstep, and we are within commuting distance of Norwich city centre.