Booking Agent

Remotetravelcareers; York and North Yorkshire; Remote; GBP 21,000 - 32,000; Full time

Job summary

Remotetravelcareers is seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities include assisting customers with flights, hotels, and transportation, providing clear support via email, chat or phone, updating reservations, and guiding customers to the best options while keeping bookings accurate.

Qualifications

• Strong communication and customer service abilities.
• Comfortable using computers and online booking systems.
• Organized with attention to detail.
• Friendly, patient, and solution-focused.
• Experience in hospitality or customer service is a plus but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Excellent communication

Customer service

Computer literacy

Attention to detail

Patience

Tools

Booking systems

Job description

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time