Booking Agent

Remotetravelcareers; Leicester; Remote; GBP 22,000 - 32,000; Full time

Job summary

Remotetravelcareers is seeking a remote Booking Agent to help customers book and manage travel reservations online. You will confirm details, answer questions, and provide friendly service across channels.

You will assist with flights, hotels, and transportation, update reservations, and support the team with day-to-day travel tasks. A strong communicator and detail-oriented approach are essential for success in this role.

Qualifications

• Excellent communication and customer service abilities.
• Comfort with computers and online booking systems.
• Well-organized with attention to detail and patient demeanor.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support via phone, email, or chat.
• Answer travel questions and guide customers to options.
• Update reservations and confirm details for accuracy.
• Support the team with daily travel service tasks.

Skills

Communication

Customer service

Computer skills

Organization

Patience

Job description

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time