Booking Support

Remotetravelcareers; West of England; À distance; GBP 18 000 - 28 000; Plein temps

Résumé du poste

Remotetravelcareers is seeking a remote Booking Support representative to assist customers with travel reservations and changes from their home office. You will help with booking details, answer questions, and provide clear support via phone, email, or chat.

Responsibilities include updating reservations, guiding customers to suitable options, and supporting daily travel service tasks. Prior experience is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsabilités

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Connaissances

Communication skills

Customer service

Computer proficiency

Attention to detail

Friendly & patient

Outils

Online booking systems

Description du poste

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You'll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type:

Remote - Full-time or Part-time