Booking Support

Remotetravelcareers; Glasgow; Remote; GBP 18.000 - 28.000; Vollzeit

Zusammenfassung

Remotetravelcareers is seeking a remote Booking Support representative to assist customers with travel reservations and changes from your home office. You will help with booking details and answer customer questions, delivering clear support via phone, email, or chat.

Responsibilities include assisting with flights, hotels, and transportation, updating reservations, and guiding customers to the best options while staying organized. Prior experience is a plus but not required.

Qualifikationen

• Excellent communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.

Aufgaben

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Kenntnisse

Customer service

Communication

Attention to detail

Organizational skills

Patience

Tools

Online booking systems

Jobbeschreibung

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You'll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type:

Remote - Full-time or Part-time