Booking Agent

Remotetravelcareers; Liverpool; Remote; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Remote work

Job summary

Remotetravelcareers is seeking a remote Booking Agent to help customers book and manage their travel reservations online. You’ll provide excellent service, confirm details, and assist clients with any booking questions.

Key duties include assisting with flight, hotel, and transportation bookings, offering friendly support via phone, email, or chat, updating reservations, and ensuring accuracy. Prior hospitality or customer service experience is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Computer literacy

Detail oriented

Patience with customers

Tools

Booking systems

Job description

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time