Booking Agent

Remotetravelcareers; City of Edinburgh; Remote; GBP 21.000 - 34.000; Vollzeit

Zusammenfassung

Remotetravelcareers in the United Kingdom seeks a dedicated Booking Agent to assist customers in booking flights, hotels and transport, and to manage their travel reservations online.

You will provide friendly support via phone, email or chat, verify details, update bookings and guide customers to the best options while working remotely on a flexible schedule.

Qualifikationen

• Excellent communication and customer service skills.
• Comfortable using computers and online booking systems.
• Highly organized with attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Aufgaben

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Kenntnisse

Excellent communication

Customer service

Detail-oriented

Organized

Tools

Online booking platforms

Jobbeschreibung

We are seeking a remote Booking Agent to help customers book and manage their travel reservations. You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time