Booking Support

Remotetravelcareers; Southampton; Remote; GBP 25,000 - 40,000; Full time

Job summary

Remotetravelcareers is seeking a proactive remote Booking Support representative to assist customers with travel reservations and changes from their home office. You will communicate clearly, resolve issues, and help customers feel confident throughout the process.

Your responsibilities include booking flights, hotels and transportation, answering questions via phone, email or chat, guiding customers to the best options, and updating reservations with careful attention to detail.

Qualifications

• Excellent communication and customer service skills.
• Comfortable using computers and online booking systems.
• Organized with strong attention to detail.
• Friendly, helpful, and patient with customers.
• Hospitality experience is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication

Customer Service

Tech Savvy

Attention to detail

Hospitality experience

Tools

Online Booking Systems

Job description

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You'll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type:

Remote - Full-time or Part-time