Board Room Manager, Premium Events & Guest Experience

Delaware North; Sunderland; On-site; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Competitive weekly pay

Attendance bonus eligibility

Casual shifts with evenings/weekends

Free meal on event days

Experience at major sporting events

Job summary

Delaware North UK seeks a casual Board Room Manager at Stadium of Light, Sunderland. You will lead waiters, bartenders and supervisors to deliver premium experiences, organise spaces for events, train staff and maintain high service standards.

Role involves managing shifts on match days and events with flexible part-time hours; no degree required. Prior leadership in premium hospitality and knowledge of F&B are essential for success.

Qualifications

• No degree required.
• Experience leading hospitality teams across premium environments.
• Knowledge of food & beverage industry and service standards.
• Wine knowledge is a bonus.
• Strong leadership, teamwork, communication and planning abilities.

Responsibilities

• Lead and oversee premium food and beverage service for events.
• Organise space prior to meetings and events to ensure readiness.
• Train, develop and motivate team members with open communication.
• Maintain guest relations and resolve concerns promptly.
• Ensure health & safety, food hygiene, licensing, and standards compliance.

Skills

Team leadership

Hospitality knowledge

Service delivery

Menu knowledge

Job description

Delaware North UK seeks a casual Board Room Manager at Stadium of Light, Sunderland. You will lead waiters, bartenders and supervisors to deliver premium experiences, organise spaces for events, train staff and maintain high service standards.

Role involves managing shifts on match days and events with flexible part-time hours; no degree required. Prior leadership in premium hospitality and knowledge of F&B are essential for success.