Board Room Manager, Stadium Of Light

Delaware North; Sunderland; On-site; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Competitive weekly pay

Attendance bonus eligibility

Casual shifts with evenings/weekends

Free meal on event days

Experience at major sporting events

Job summary

Delaware North UK seeks a casual Board Room Manager at Stadium of Light, Sunderland. You will lead waiters, bartenders and supervisors to deliver premium experiences, organise spaces for events, train staff and maintain high service standards.

Role involves managing shifts on match days and events with flexible part-time hours; no degree required. Prior leadership in premium hospitality and knowledge of F&B are essential for success.

Qualifications

• No degree required.
• Experience leading hospitality teams across premium environments.
• Knowledge of food & beverage industry and service standards.
• Wine knowledge is a bonus.
• Strong leadership, teamwork, communication and planning abilities.

Responsibilities

• Lead and oversee premium food and beverage service for events.
• Organise space prior to meetings and events to ensure readiness.
• Train, develop and motivate team members with open communication.
• Maintain guest relations and resolve concerns promptly.
• Ensure health & safety, food hygiene, licensing, and standards compliance.

Skills

Team leadership

Hospitality knowledge

Service delivery

Menu knowledge

Job description

The opportunity

Delaware North UK is hiring a casual Board Room Manager at Stadium of Light in Sunderland, Tyne and Wear. As a Board Room Manager, you will be leading teams of waiters, bartenders, and supervisors to deliver first-class experiences to premium guests with your knowledge of bar and restaurant organisation, menu information, and service delivery. Your personable greetings and professional attitude will ensure guest service is like no other, so are you the Box Manager ready to serve up success?

Pay

The expected pay for this role is £19.89 / hour

What we offer

At Delaware North U.K., you’ll work at some of the coolest venues with the best team members. Here, you'll find a welcoming team in an exciting, fast-paced environment, so although this might not be your only job, it may be your best.Team member perks include:

• Competitive weekly pay
• Opportunity to qualify for attendance bonus
• Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
• Free meal on event days
• Experience working at major sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football and UEFA Europa League, upcoming global stars taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026 and 2027

What will you do?

• Lead and oversee the delivery of food and beverage service in a premium environment to ensure seamless experiences, managing food and beverage team members, while collaborating with culinary teams to execute timely service
• Prepare and organise the space prior to meetings and events, ensuring everything is complete for service
• Train, develop, and motivate team members, maintaining open communication for feedback
• Maintain positive guest relations and high service standards, liaising confidently and appropriately with guests, addressing any concerns and complaints in a timely and professional manner
• Ensure the operation runs in accordance with current practice, management, and measurement of all areas of responsibility including health & safety, food hygiene, fire regulations, licensing laws, and trading standards

More about you

• No degree required
• Experience managing and leading hospitality teams accross multiple offer types in premium restaurant or private club member environment
• Knowledge of the food and beverage industry, preferably within a hospitality and catering environment
• Additional experience or qualifications in wine is beneficial
• Skills in leadership, teamwork, communication, attention to detail, organisation, planning, customer service, and strategic thinking

Physical requirements

• Work all matchdays with opportunity for set up shifts

Who we are

Delaware NorthhasprovidedhospitalityservicesattheStadium of Light since 2025.Home to Sunderland Association Football Club,this 49,000 red and white seaterstadiumhostsPremier League football, international sports, concerts, meetings, and events.AttheStadium of Light, we provide premium dining experiences at Banks on the Wear and 76 Yards alongside Michelin star Chef, and Sunderland fan,Tommy Banks.There’salways something exciting to be part offrommatchdaystoconcerts like Take That,P!nk, Spice Girls,and Beyoncé.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality come grow with us!