BMW Bodyshop Manager

Sytner Group Limited; Blaby; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company Car

Enhanced Holiday Entitlement

Private Medical Insurance

Recognition of Long Service

Discounted Car Schemes

Career Development

Enhanced Pension Entitlement

One day paid voluntary/community work

Job summary

Sytner BMW Leicester is seeking a capable Bodyshop Manager to lead a high-performing team and ensure first-time right work for customers. You will be responsible for productivity and efficiency within the Bodyshop, and you will manage internal and external customer interactions, including handling insurance claims and authorisations by phone.

The role is full-time, may include weekend work to maintain service levels.

Qualifications

• Experience running a Bodyshop and handling insurance claims is essential.
• Must be Audatex and VDA accredited; strong communication and telephone manners.
• Sales-focused leadership role in a motor trade environment.

Responsibilities

• Lead a bodyshop team to maximise productivity and efficiency.
• Handle and negotiate authorisations with internal and external customers by phone.
• Oversee and ensure high service levels, including weekend work when required.

Skills

Communication skills

Telephone manner

People management

Tools

Audatex Enterprise

EMACS

VDA accreditation

Job description

Job DescriptionAbout the roleAn exciting and rare opportunity has arisen to join our fantastic team at Sytner BMW Leicester as a Bodyshop Manager.As Sytner Bodyshop Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handing and dealing with our customers both internal and external.Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean.This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.About youExperience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry.This is a sales-focused role that would suit a forward-thinking, people orientated person, and you

must be both Audatex and VDA accredited. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone.Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage.

Why Sytner?Sytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement - 27 days plus bank holidays
• Company Car
• Industry-leading Maternity, Paternity and Adoption Pay
• Private Medical Insurance
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Career Development
• Enhanced Pension Entitlement
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique
contribution, supporting our colleagues to thrive and achieve their full potential.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .Unsure? Read on...We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.