BMW Aftersales Manager

Jobs4; Newport; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Company Car

Private Medical Insurance

Enhanced Holiday Entitlement

Career Development

Enhanced Pension Entitlement

One day paid voluntary/community work

Job summary

Sytner BMW Newport is recruiting an Aftersales Manager to lead and inspire the team, delivering a full Aftersales service to customers and maximising profitability across parts, labour, MOT, lubricants and tyres. This is a full-time role, with weekend work possible to maintain high service levels.

You will bring motor industry experience, strong technical knowledge and proven leadership to drive an efficient, professional aftersales operation in Newport.

Qualifications

• Previous experience in a similar role within the motor industry is essential.
• Strong technical knowledge required.
• Leadership skills to drive a team forward.

Responsibilities

• Lead and inspire the Aftersales team to deliver a full Aftersales service to customers.
• Maximise profitability from parts, labour hours, MOT, lubricants, tyres and subcontracted sales.
• Ensure customers receive the highest level of service and maintain an efficient and professional aftersales operation.

Job description

Job Description

About the role

Sytner BMW Newport has a rare opportunity available for motivated and driven Aftersales Manager.

As a Sytner Aftersales Manager, you will lead from the front and inspire colleagues. You will deliver a full Aftersales service to our customers, and maximise the profitability of the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales.

You will be an integral member of the Management Team and deliver the very best customer service with a clear vision to run an efficient and professional aftersales operation.

This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Previous experience in a similar role within the motor industry is essential as well as strong technical knowledge. Ideally, you will have the ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward.

You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 27 days plus bank holidays
• Company Car
• Industry-leading Maternity, Paternity and Adoption Pay
• Private Medical Insurance
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Career Development
• Enhanced Pension Entitlement
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.