Bodyshop Manager: Lead, Deliver First-Time Quality

Sytner Group Limited; Blaby; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company Car

Enhanced Holiday Entitlement

Private Medical Insurance

Recognition of Long Service

Discounted Car Schemes

Career Development

Enhanced Pension Entitlement

One day paid voluntary/community work

Job summary

Sytner BMW Leicester is seeking a capable Bodyshop Manager to lead a high-performing team and ensure first-time right work for customers. You will be responsible for productivity and efficiency within the Bodyshop, and you will manage internal and external customer interactions, including handling insurance claims and authorisations by phone.

The role is full-time, may include weekend work to maintain service levels.

Qualifications

• Experience running a Bodyshop and handling insurance claims is essential.
• Must be Audatex and VDA accredited; strong communication and telephone manners.
• Sales-focused leadership role in a motor trade environment.

Responsibilities

• Lead a bodyshop team to maximise productivity and efficiency.
• Handle and negotiate authorisations with internal and external customers by phone.
• Oversee and ensure high service levels, including weekend work when required.

Skills

Communication skills

Telephone manner

People management

Tools

Audatex Enterprise

EMACS

VDA accreditation

Job description

Sytner BMW Leicester is seeking a capable Bodyshop Manager to lead a high-performing team and ensure first-time right work for customers. You will be responsible for productivity and efficiency within the Bodyshop, and you will manage internal and external customer interactions, including handling insurance claims and authorisations by phone.

The role is full-time, may include weekend work to maintain service levels.