BMW and MINI Accessories Sales Expert

Jobs4; Tamworth; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement

Maternity Pay

Career development

Long service award

Car schemes

Gym discounts

Cycle to work

Volunteer day

Job summary

Sytner Tamworth BMW & MINI is seeking a friendly, energetic Accessory Sales Expert to help customers personalise their BMW or MINI. You will engage buyers, introduce genuine accessories, and collaborate with Sales, Service and Bodyshop teams to maximise opportunities.

Ideal candidates have a sales/customer focus, enjoy designing personalised experiences, and are motivated by targets within a prestige automotive environment.

Qualifications

• Strong customer service or sales background.
• Interest in products, design and personalisation.

Responsibilities

• Engage with customers purchasing New and Used BMW and MINI vehicles.
• Proactively introduce relevant genuine accessories and personalisation options.
• Work closely with Sales Executives and Retail Managers to maximise opportunities.
• Build relationships with customers visiting Service and Bodyshop departments.
• Demonstrate latest BMW and MINI accessory ranges.

Skills

Customer engagement

Communication

Rapport building

Sales mindset

Organised

Product interest

Team player

Job description

Job Description

Do you love working with people, enjoy selling and have an eye for what makes something that little bit more special?

We have an exciting opportunity to join Sytner Tamworth BMW & MINI as our BMW & MINI Accessory Sales Expert.

This is a newly created role within our Parts & Accessories team, with one clear focus: helping our customers personalise and enhance their BMW or MINI.

From the latest alloy wheels and exterior styling packages to interior accessories, lifestyle products and genuine BMW and MINI accessories, you'll help customers discover the options available and create a car that feels genuinely their own.

About the role

A large part of your time will be spent working alongside our New and Used Car Sales teams, meeting customers during their buying journey and introducing them to the latest range of genuine BMW and MINI accessories.

You will also identify opportunities with customers visiting our Service and Bodyshop departments, making sure they know what is available for their existing car.

You will:

• Engage with customers purchasing New and Used BMW and MINI vehicles
• Proactively introduce relevant genuine accessories and personalisation options
• Work closely with our Sales Executives and Retail Managers to maximise every customer opportunity
• Build relationships with customers visiting our Service and Bodyshop departments
• Demonstrate and explain the latest BMW and MINI accessory ranges
• Follow up customer enquiries and opportunities
• Work closely with our Parts team to ensure products are ordered and available when required
• Take ownership of accessory sales performance and work towards agreed targets
• Help us continually improve the way we showcase and promote accessories throughout the dealership

About you

This will be an ideal opportunity for someone with a strong customer service or sales background who would like to take their first step into the prestige automotive industry.

We're looking for somebody who is:

• Naturally confident and engaging with customers
• Friendly, positive and energetic
• Comfortable starting conversations and building rapport
• Passionate about delivering outstanding customer service
• Commercially minded and motivated by achieving targets
• Organised and able to follow opportunities through
• Interested in products, design and personalisation
• Keen to learn and develop
• Comfortable working as part of a high-performing team

Previous sales experience would be beneficial, but personality, attitude and customer focus are more important than automotive experience.

We'll provide the product knowledge and support. You bring the enthusiasm, energy and desire to succeed.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.