BM Caterers - General Manager

WSH Group; Camden Town; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses

Free lunch on shift

Job summary

BM Caterers is seeking an experienced General Manager to lead one of our sites in London, delivering outstanding food, service and culture. You will inspire a team, manage operations, budgets and client relationships to drive performance.

This role requires strong hospitality leadership, commercial awareness and a hands-on, people-focused approach. Start date is immediate; Monday–Friday, full-time, with development opportunities and a supportive benefits package.

Qualifications

• Proven experience in a management role within hospitality or contract catering.
• Strong commercial and operational awareness.
• A passion for food, service and people development.
• Excellent communication and client relationship skills.
• A hands-on, solutions-focused approach.

Responsibilities

• Leading the overall site operation.
• Managing service standards, budgets and day-to-day performance.
• Building strong relationships with clients and customers.
• Inspiring, developing and supporting your team.
• Driving food quality, innovation and customer satisfaction.
• Managing cost controls and financial performance.
• Ensuring compliance and company standards are maintained.
• Bringing BM culture and energy to life on site.

Skills

Hospitality management

Budget management

People development

Client relationships

Operational excellence

Job description

• Compensation: GBP 55,000 - GBP 60,000 - yearly

Company Description

Location:1 St Giles High St, London WC2H 8NU

Salary: Up to £60,000 per annumContract: Full time - Permanent

Start Date: 4th December. This is a full-time position, working Monday to Friday.

Lead a site, inspire a team, shape the experience

We’re looking for an experienced General Manager to lead one of our sites and help deliver the food, service and culture BM Caterers is known for.

This is an exciting opportunity for a strong hospitality leader who is passionate about people, operational excellence, innovation and client relationships.

Job Description

What you’ll be doing

• Leading the overall site operation
• Managing service standards, budgets and day-to-day performance
• Building strong relationships with clients and customers
• Inspiring, developing and supporting your team
• Driving food quality, innovation and customer satisfaction
• Managing cost controls and financial performance
• Ensuring compliance and company standards are maintained
• Bringing BM culture and energy to life on site

Qualifications

What we’re looking for

• Proven experience in a management role within hospitality or contract catering
• Strong commercial and operational awareness
• A passion for food, service and people development
• Excellent communication and client relationship skills
• A hands-on, solutions-focused approach

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.

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