Block Property Manager

Spencers Recruitment Ltd.; Greater London; On-site; GBP 35,000 - 42,000; Full time

Job summary

Spencers Recruitment Ltd. is assisting a property investment and management firm in recruiting a Block Manager for a portfolio of residential blocks in Central London.

You will be the day-to-day contact for leaseholders, residents and stakeholders, overseeing maintenance, budgets and compliance, and ensuring high standards of service and documentation across the portfolio.

Qualifications

• A few years' experience in block management, ideally across residential portfolios.
• Knowledge of freehold management and service charges.
• Strong organisational skills and ability to prioritise.

Responsibilities

• Oversee a portfolio of residential blocks and day-to-day operations.
• Be the main contact for leaseholders, residents and stakeholders.
• Arrange and oversee maintenance, repairs and planned works.
• Obtain quotations and monitor service charge budgets.
• Conduct regular property inspections and follow up on issues.
• Ensure health and safety compliance with relevant legislation.
• Handle resident enquiries and complaints professionally.
• Attend residents' meetings and AGMs and ensure actions follow up.
• Maintain accurate property records and up-to-date management documentation.
• Collaborate with colleagues to maintain high standards across the portfolio.

Skills

Block management

Organisational skills

Communication skills

Customer service

Problem-solving

Attention to detail

Tools

Property management software

Microsoft Office

Job description

Block Property Manager

Our client, a property investment and management firm, is looking to recruit a Block Manager to oversee the day-to-day management of a portfolio of residential blocks. This is an excellent opportunity for someone with a few years' experience in block management who can take responsibility for their properties, build relationships with leaseholders and ensure buildings are managed effectively.

Responsibilities

• Manage a portfolio of residential blocks, overseeing the day-to-day running of each property.
• Act as the main point of contact for leaseholders, residents, freeholders and other stakeholders.
• Arrange and oversee maintenance, repairs and planned works, liaising with contractors and suppliers.
• Obtain quotations, monitor expenditure and assist with service charge budgets.
• Conduct regular property inspections and ensure any issues are followed up promptly.
• Manage health and safety requirements and ensure compliance with relevant legislation.
• Deal with resident enquiries, complaints and queries in a professional and timely manner.
• Attend residents' meetings and AGMs where required, ensuring actions are followed up.
• Maintain accurate property records and ensure all management documentation is kept up to date.
• Work closely with colleagues to ensure the portfolio is managed efficiently and to a high standard.

About You

• A few years' experience working in block management, ideally managing a portfolio of residential properties.
• A good understanding of residential freehold management and service charges.
• Strong organisational skills, with the ability to manage multiple properties and competing priorities.
• Excellent communication and customer service skills, with the confidence to deal with residents, contractors and other stakeholders.
• A proactive approach to problem-solving, with the ability to take ownership of issues and see them through to resolution.
• Good attention to detail and the ability to maintain accurate records.
• Confident using property management software and Microsoft Office.

Salary: £35,000 - £42,000
Hours: Monday–Friday, 9:00am–5:30pm
Location: Central London