Block Manager

Block Recruit; London Borough of Bromley; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Salary of £35,000-£50,000

Supportive Team Environment

Training and Career Progression

Holiday Allowance 23–25 days

Social and Welcoming Culture

Career Development

Job summary

Block Recruit is seeking a Block Manager to oversee a portfolio of residential blocks across South London, Kent and Surrey. You will have at least two years' experience in block management, with a salary reflecting your level of experience and knowledge.

You'll benefit from a supportive office environment with back-office, accounts and administrative support, and opportunities to develop skills across all aspects of residential block management.

Qualifications

• Ideally, at least two years' experience in residential block management.
• Could consider more junior/assistant level candidates at a lower salary.
• A good understanding of residential property legislation, lease interpretation and relevant industry regulations.
• Strong communication and relationship-building skills, with the ability to work effectively with clients, residents and colleagues.
• Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines.
• Proactive approach, strong attention to detail and a commitment to delivering excellent customer service.
• Willingness to learn, develop professionally and work collaboratively within a team.

Responsibilities

• Manage a portfolio of residential blocks and estates, ensuring properties are maintained to a high standard.
• Oversee day-to-day repairs, maintenance, planned works and cyclical maintenance programmes.
• Build strong relationships with clients, leaseholders, residents and contractors, responding to queries and resolving issues effectively.
• Prepare for and attend client meetings, including AGMs and directors' meetings, some of which may take place outside normal working hours.
• Carry out regular site visits and inspections, identifying defects and ensuring appropriate action is taken.
• Assist with major works projects, liaising with surveyors and external consultants where required.
• Ensure compliance with relevant legislation, health and safety requirements, fire safety standards and property management regulations.
• Arrange and monitor risk assessments, inspections, insurance claims and any necessary remedial works.
• Work alongside the accounts team to prepare service charge budgets, monitor expenditure, manage arrears and support financial reporting.
• Maintain accurate records, prepare client correspondence and reports, and contribute to improving internal procedures and processes.
• Support the management of on-site staff where applicable.

Skills

Block management

Client relationships

Organisational skills

Communication skills

Tools

MS Word

MS Excel

Property management software

Job description

Block Manager

Portfolio: South London, Kent & Surrey -300-400 units

Location: Kent
Salary: £35,000- £45,000 (£50,000 max, depending on experience)
Working arrangement: Office-based, with regular site visits and meetings

What's on Offer?

• Salary of £35,000-£50,000 - The salary will reflect your experience, skills and knowledge, with the upper end of the range available to the right candidate.
• Supportive Team Environment - Join a close-knit team working together in an open-plan office, with a relaxed dress code and a strong emphasis on collaboration, communication and mutual support. Dedicated back-office, accounts and administrative support will help you manage your workload effectively.
• Training and Career Progression - Training and development are actively encouraged, both through hands-on experience and structured learning. The business supports professional development, progression within the office and the opportunity to work towards relevant industry qualifications, such as those offered by The Property Institute (TPI).
• Holiday Allowance - 23 days' annual leave, increasing to 25 days after two years of full service.
• A Social and Welcoming Culture - Regular informal team events, including games, drinks and snacks, help create a friendly, sociable working environment.
• Career Development - This is a unique opportunity for someone looking to advance their career in block management. You'll gain comprehensive, hands-on experience across all aspects of property management, supported by an experienced team and a culture that values training, collaboration and continuous improvement. The office combines a relaxed, professional atmosphere with established structures and processes, giving you the support and guidance needed to build your expertise, take on greater responsibility and progress your career.

The Opportunity

An excellent opportunity has arisen for a Block Manager to join a close-knit property management team overseeing a portfolio of residential developments across South London, Kent and Surrey.

Ideally, you will have at least two years' experience in block management, with the salary reflecting your level of experience and knowledge.

You'll benefit from a supportive working environment, dedicated back-office, accounts and administrative support, and the opportunity to develop your skills across all aspects of residential block management.

Key Responsibilities

• Manage a portfolio of residential blocks and estates, ensuring properties are maintained to a high standard.
• Oversee day-to-day repairs, maintenance, planned works and cyclical maintenance programmes.
• Build strong relationships with clients, leaseholders, residents and contractors, responding to queries and resolving issues effectively.
• Prepare for and attend client meetings, including AGMs and directors' meetings, some of which may take place outside normal working hours.
• Carry out regular site visits and inspections, identifying defects and ensuring appropriate action is taken.
• Assist with major works projects, liaising with surveyors and external consultants where required.
• Ensure compliance with relevant legislation, health and safety requirements, fire safety standards and property management regulations.
• Arrange and monitor risk assessments, inspections, insurance claims and any necessary remedial works.
• Work alongside the accounts team to prepare service charge budgets, monitor expenditure, manage arrears and support financial reporting.
• Maintain accurate records, prepare client correspondence and reports, and contribute to improving internal procedures and processes.
• Support the management of on-site staff where applicable.

About You

• Ideally, at least two years' experience in residential block management.
• Could consider more junior / assistant level candidates at a lower salary.
• A good understanding of residential property legislation, lease interpretation and relevant industry regulations.
• Strong communication and relationship-building skills, with the ability to work effectively with clients, residents and colleagues.
• Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines.
• Confident using Microsoft Word, Excel and property management software.
• Experience managing contractors, maintenance programmes and on-site staff.
• A proactive approach, strong attention to detail and a commitment to delivering excellent customer service.
• A willingness to learn, develop professionally and work collaboratively within a team.

Contact: Matty Stratton

www.blockrecruit.co.uk | 020 3900 0401 | [e-mail]