Block Manager

Spencers Recruitment Ltd.; Greater London; On-site; GBP 38,000 - 46,000; Full time

Job summary

Spencers Recruitment Ltd. is seeking an experienced Block Manager for a growing block management team in London.

The role oversees a portfolio of residential blocks, handling day-to-day management, maintenance, financials and compliance to ensure high standards for residents and owners. The successful candidate will report to the Head of Block Management and work closely with directors, freeholders and residents’ associations.

Qualifications

• Experience in residential block management.
• Strong knowledge of relevant property legislation and health & safety requirements.
• Willing to work toward relevant qualifications (TPI).
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage day-to-day operational, maintenance and financial matters for a portfolio of residential blocks.
• Assist with service charge budgets and expenditure monitoring.
• Maintain compliance records and prepare management reports for directors and owners.
• Liaise with contractors, suppliers, residents and freeholders; conduct site visits.

Skills

Block management

Leasehold knowledge

Communication skills

IT skills

Driving licence

Education

TPI qualification

Tools

MS Office

Job description

Block Manager

Our client, a property management company with an expanding Block Management department, is looking to recruit an experienced Block Manager to join their team.

Reporting directly to the Head of Block Management, the successful candidate will be responsible for managing a portfolio of residential blocks, overseeing day-to-day management, maintenance, financial matters and statutory compliance. They are looking for someone with previous experience in long leasehold block management who has a good understanding of the relevant legislation and requirements within the sector.

Key Responsibilities

• Managing planned and reactive maintenance issues across a portfolio of residential blocks.
• Assisting with the preparation, review and implementation of annual service charge budgets.
• Monitoring expenditure, reviewing costs and authorising supplier invoices.
• Acting as the main point of contact for clients, freeholders, leaseholders and residents' associations.
• Preparing regular management reports for directors, freeholders and board members.
• Dealing with outstanding service charge debts where routine credit control procedures have been exhausted.
• Liaising with contractors, suppliers and other service providers to ensure issues are dealt with effectively.
• Carrying out regular site visits to inspect properties and monitor their condition.
• Ensuring appropriate insurance cover is in place across the portfolio.
• Maintaining statutory compliance records and property asset registers.
• Attending AGMs and board meetings as required.
• Overseeing health and safety matters, including Fire Risk Assessments and associated reports, ensuring properties meet relevant legislative requirements.
• Managing and overseeing the Section 20 consultation process.
• Ensuring contracts, parking arrangements and other property management matters are handled in accordance with relevant legal requirements.

About You

• Previous experience working within residential block management, with a good understanding of long leasehold property management.
• Good knowledge of relevant property legislation, statutory compliance and health and safety requirements.
• Ideally TPI qualified, or willing to work towards a relevant qualification.
• Strong communication skills, both written and verbal, with the confidence to deal with clients, leaseholders and contractors.
• Good general IT skills and experience using standard office packages.
• Excellent attention to detail with a proactive and organised approach to work.
• A full UK driving licence would be desirable.