Block Manager (Property Management)

Gateway Group Services Ltd.; Rochford; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Company pension scheme

Membership programmes

Employee referral incentive

Seasonal company events

Training and qualification sponsorship

Job summary

Gateway Group Services Ltd. in Rochford, Essex is seeking an experienced Block Manager to join our property management team. You will manage a diverse residential portfolio, provide expert advice to clients and residents, and coordinate with contractors to keep services compliant and efficient.

The role demands strong communication, organisation and a proactive, solution‑oriented approach, with a minimum of three years in block management and a commitment to long‑term career growth.

Qualifications

• Minimum of three years’ experience in residential block management.
• Excellent written and verbal communication abilities.
• Strong organisational and time management skills.

Responsibilities

• Managing a diverse portfolio of residential blocks, including new builds, purpose-built, and converted properties.
• Providing expert advice and guidance to clients and residents, ensuring their needs are met efficiently and professionally.
• Organising and attending client and resident meetings regularly, including AGMs and Directors’ meetings.
• Coordinating with contractors and suppliers to oversee repairs, maintenance, and compliance works.
• Preparing and managing budgets, ensuring timely service charge collection and accurate financial reporting.
• Ensuring compliance with health and safety regulations, lease requirements, and company policies.
• Building and maintaining strong relationships with clients, residents, and key stakeholders.

Skills

Residential block management

Communication

Organisation

Time management

Relationship building

Problem solving

Job description

Find out how we can support your property needs

We aim to be the employer of choice for talented, enterprising people

At the Gateway Group, you'll have a real opportunity to grow within your role, and take your ambitions further. Talent is highly valued here, so just show us what you can do. You'll find Gateway a positive, welcoming, social place.

You'll be part of a team of committed people who look to support each other and are proud of the trusted, knowledgeable services they provide and the highest standard of customer service. We encourage diversity among our employees and respect each other. If you share our values, join us and grow with us.

Role Block Manager (Property Management) Location Rochford, Essex

Posted 30th September 2026

Block Manager (Property Management)

As we continue to grow, we are searching for an enthusiastic and experienced Block Manager to join us at our office in Rochford, a 10-minute walk from mainline station.

The Person

You will be a people person aligned to the Gateway brand. You will be a great communicator with a track record of delivering the best client and customer experience possible. Promoting the brand and creating new opportunities will come as second nature to you.

The Job

Working alongside highly experienced property management professionals, your role will include:

• Managing a diverse portfolio of residential blocks, including new builds, purpose-built, and converted properties
• Providing expert advice and guidance to clients and residents, ensuring their needs are met efficiently and professionally
• Organising and attending client and resident meetings regularly, including Annual General Meetings (AGMs) and Directors’ meetings
• Coordinating with contractors and suppliers to oversee repairs, maintenance, and compliance works
• Preparing and managing budgets, ensuring timely service charge collection and accurate financial reporting
• Ensuring compliance with health and safety regulations, lease requirements, and company policies
• Building and maintaining strong relationships with clients, residents, and key stakeholders

We are looking for individuals who:

• Are motivated and ambitious individual looking to build a long-term career in block management
• Is highly organised, professional, and able to manage multiple priorities
• Has strong interpersonal skills and enjoys building relationships with clients and customers
• Demonstrates exceptional organisational and time management skills
• Possesses excellent written and verbal communication abilities
• Showcases a proactive and solution-oriented approach to handling complex property matters
• Exhibits strong analytical and problem-solving capabilities
• Has the ability to work collaboratively within a team and independently when required

What you need:

• Minimum of three years’ experience in residential block management

Job location: Rochford, Essex
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and qualification sponsorship (role-dependent)