Property Manager

Gateway Group Services Ltd.; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Company pension scheme

Company membership programmes

Employee referral incentive

Seasonal company events

Training sponsorship

Job summary

Gateway Group Services Ltd. is seeking an enthusiastic Property Manager for our prestigious Mayfair, London office.

You will oversee a portfolio of residential blocks and work closely with a skilled team to deliver outstanding client service. The ideal candidate has at least three years’ experience in property management, holds a full, clean driving license for regular travel, and possesses an ATPI or equivalent qualification.

Qualifications

• Minimum of three years’ experience in property management.
• Full, clean driving license for regular travel.
• ATPI or equivalent qualification.

Responsibilities

• Proactively managing a diverse portfolio of apartment blocks.
• Organising and attending client and resident meetings, including AGMs and Directors’ meetings.
• Managing budgets and service charge collection; financial reporting.
• Ensuring compliance with health and safety regulations and lease requirements.

Skills

Customer service

Communication skills

Analytical thinking

Team collaboration

Education

ATPI qualification

Job description

Find out how we can support your property needs

We aim to be the employer of choice for talented, enterprising people

At the Gateway Group, you'll have a real opportunity to grow within your role, and take your ambitions further. Talent is highly valued here, so just show us what you can do. You'll find Gateway a positive, welcoming, social place.

You'll be part of a team of committed people who look to support each other and are proud of the trusted, knowledgeable services they provide and the highest standard of customer service. We encourage diversity among our employees and respect each other. If you share our values, join us and grow with us.

Role Property Manager Location Mayfair, London

Property Manager

As we continue to grow, we are searching for an enthusiastic and experienced Property Manager to join us at our prestigious office in Mayfair, London.

You will collaborate with a skilled and experienced team, leveraging your expertise in residential block management to oversee a portfolio of properties and deliver outstanding client service.

Your responsibilities will include:

• Proactively managing a diverse portfolio of apartment blocks
• Providing expert advice and guidance to clients and residents, ensuring their needs are met efficiently and professionally
• Organising and attending client and resident meetings regularly, including Annual General Meetings (AGMs) and Directors’ meetings
• Liaising with customers and clients to ensure high service standards
• Coordinating with contractors and suppliers to oversee repairs, maintenance, and compliance works
• Using active listening and negotiation skills to resolve issues
• Preparing and managing budgets, ensuring timely service charge collection and accurate financial reporting
• Ensuring compliance with health and safety regulations, lease requirements, and company policies
• Building and maintaining strong relationships with clients, residents, and key stakeholders
• Demonstrating ambition, resilience, and analytical thinking.

The successful candidate must have a minimum of three years’ experience in property management and possess a full, clean driving license to facilitate regular travel for client and resident meetings. You should be accustomed to working in a fast-paced and demanding environment, with a strong focus on customer service, attention to detail, and achieving results.

The ideal candidate:

• Holds an ATPI or equivalent qualification
• Demonstrates exceptional organisational and time management skills
• Possesses excellent written and verbal communication abilities
• Showcases a proactive and solution-oriented approach to handling complex property matters
• Exhibits strong analytical and problem-solving capabilities
• Has the ability to work collaboratively within a team and independently when required

Job location: Mayfair, London
Hours: 37.5 hours per week, Monday to Friday
Salary: Competitive with an annual review
Annual leave: 23 days plus bank holidays
Extras: Company pension scheme, company membership programmes, employee referral incentive, seasonal company events, training and relevant qualification sponsorship