Bingo Performance Manager

Playtech; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Playtech Bingo is seeking a Performance Manager to lead the Bingo and Casino performance across our network, delivering growth through insight, collaboration, and operational excellence.

You will own performance metrics, build relationships with operators and internal teams, and drive data-driven campaigns and product launches to maximize visibility and results.

Qualifications

• Experience in gaming (iGaming, online casino, lottery) with Casino (slots/side games) focus.
• Strong analytical and commercial acumen to drive growth.
• Able to work with performance data, trends, and competitive intelligence.
• Understanding of gaming, entertainment, and player engagement in B2B/B2C environments.
• Translate complex information into clear strategies and recommendations.
• Confident communication to stakeholders and teams.
• Proactive ownership with strategic thinking and hands-on execution.
• Thrive under pressure with accountability and attention to detail.
• Proven track record of operational execution and performance improvement.

Responsibilities

• Own and drive Bingo and Casino performance across our network of clients.
• Build strong, outcome-driven relationships with operators and internal teams.
• Serve as a trusted contact for performance queries with timely communication.
• Monitor daily, weekly, and monthly performance; identify trends and risks.
• Execute promotional campaigns, schedule changes, and product launches.
• Optimize room setup, game positioning, menus, and pacing for visibility.
• Share performance insights in a clear, actionable format for decisions.
• Contribute to performance planning with data-led recommendations.
• Review outcomes and continuously improve activity based on feedback.

Skills

Gaming industry experience

Analytics and insight

Stakeholder communication

Data-driven decision making

Job description

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech's proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Join the Bingo Team - Where Fun Meets Innovation!

At Playtech Bingo, we bring joy, excitement, and connection to players worldwide with our cutting-edge platform featuring bingo, slots, and interactive community experiences. We're looking for passionate innovators who thrive on delivering top-quality gaming experiences. Ready to shape the future of online bingo? Let's play!

Ready to take Bingo and Casino (Slots/Side Games) performance to the next level? We're looking for a Bingo Performance Manager to drive results across our Bingo network; delivering growth through insight, collaboration, and operational excellence.

Job Description

Your influential mission. You will...

• Own and drive Bingo and Casino (Slots/Side Games) performance across our network of clients.
• Build strong, outcome-driven relationships with operators and internal teams.
• Act as a trusted point of contact for Bingo and Casino performance-related queries, ensuring timely, outcome-focused communication.
• Monitor daily, weekly, and monthly performance, identifying trends and risks early and responding with pace.
• Execute commercially impactful promotional campaigns, schedule changes, and product launches.
• Optimize room setup, game positioning, menus, and pacing to maximize visibility and performance.
• Share performance insights in a clear, actionable format that drives commercial decision-making.
• Feed into performance planning and prioritization with data-led recommendations.
• Review outcomes and continuously improve activity based on performance results and feedback.

Qualifications

Components for success. You...

• Have prior experience in the gaming industry (e.g. iGaming, online casino, lottery), with strong expertise in Casino (slots/side games) and exposure to Bingo performance or operations.
• Possess strong analytical and commercial acumen to inform decisions and drive measurable growth.
• Are confident working with performance data, trends, and competitor intelligence to identify opportunities and mitigate risks.
• Understand gaming, entertainment, and player engagement mechanics across B2B and B2C environments.
• Translate complex information into clear, actionable strategies and recommendations.
• Communicate confidently and build trusted, outcome-focused relationships with internal and external stakeholders.
• Take a proactive, ownership-driven approach, balancing strategic thinking with hands-on execution.
• Thrive under pressure, demonstrating accountability, attention to detail, and follow-through.
• Have a track record of operational execution, performance optimization, and continuous improvement based on data and feedback.

You'll Get Extra Points For...

• Experience working across Bingo platforms or networked Bingo environments.
• Understanding operator challenges, promotional strategies, and seasonal performance dynamics.
• Experience in complex B2B environments with multiple stakeholders and competing priorities.
• Familiarity with community, content, or feature-led engagement within gaming platforms.

Thrive in a culture that values...

• Initiative-taking and confident approach at the workplace.
• Global scope and inclusive working environment.
• Constant learning and development opportunities.
• Active lifestyle and mental well-being.
• Fun and engaging company events.

Additional Information

How We Measure Success?

• Product & Player Impact - Improved engagement, retention, and operator KPIs.
• Team Growth & Leadership - Strong, motivated, and high-performing product managers.
• Operator Satisfaction - Increased feature adoption and positive feedback.
• Seamless Delivery - Well-executed, high-quality product releases.
• Continuous Innovation - Keeping Bingo ahead of market trends.

THINK YOU'D BE A GREAT FIT?

This is an in-office leadership role requiring close collaboration with key stakeholders and teams.

At Playtech, we celebrate diversity and believe inclusive teams create the best experiences. We welcome people from all backgrounds, what matters most is your passion and potential. You don't need to tick every box, if this role excites you, we'd love to hear from you!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.